Martin Benitez
North Bergen,NJ
Summary
I'm an calm guy who is really good at customer service and leading teams from my time at Quickcheck.
I am skilled at handling money and solving problems. I helped my team get excited to beat their sales goals, and I always made sure we followed all safety rules.
I focus on making customers happier by talking clearly and making sure everything runs smoothly and quickly.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Quickcheck
9005 Bergenline Ave
11.2022 - 01.2026
- Lead and train team members to ensure we meet daily sales and performance goals.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Accurately handle large amounts of cash daily and follow strict procedures to prevent loss.
- Provide professional service and quickly resolve customer concerns to ensure a positive experience.
- Identify and fix issues with equipment or store operations to keep everything running smoothly.
- Assist the manager in running daily operations and maintaining a safe, organized environment.
- Ensure all staff follow company rules, safety standards, and government regulations.
Customer Service Receptionist
Planet Fitness
8101 Tonnelle Ave
09.2025 - 11.2025
- Greeted and assisted members with inquiries, enhancing overall customer satisfaction.
- Managed front desk operations, ensuring efficient check-in and member registration processes.
- Handled phone inquiries, providing accurate information regarding memberships and services offered.
- Maintained cleanliness and organization of reception area, contributing to positive first impressions.
Education
High School Diploma -
North Bergen High School
North Bergen, NJ06.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Receptionist
Planet Fitness
09.2025 - 11.2025
Assistant Manager
Quickcheck
11.2022 - 01.2026
High School Diploma -
North Bergen High School