Martin Cordova
Las Vegas,NV
Summary
Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations. Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cable Technician
Quality Communication Solutions
Las Vegas, NV
04.2024 - Current
- Performed maintenance activities on existing cable systems, including troubleshooting problems with signal strength or clarity.
- Collaborated with customers to explain services available and answer questions about technical issues.
- Maintained inventory of supplies needed for future installations and repairs.
- Tested newly installed cables using specialized testing equipment such as voltmeters, signal level meters and sweep frequency generators.
- Ensured that all installations met industry standards for safety and quality assurance.
- also Install fiber and coax cable
Bilingual Customer Service Representative
WFS Worldwide Flight Services
Las Vegas, NV
07.2023 - 01.2024
- Managed communication between airline personnel and customers in a professional manner.
- Assisted with baggage check-in and tagging for customers.
- Responded quickly to emergency situations by following appropriate protocols.
- Provided customer service to travelers in the form of answering questions, resolving complaints, and providing directions.
- Greeted passengers upon arrival and departure, providing ticketing assistance and general information.
Retail Customer Service Associate
Fed Ex Office
Las Vegas, NV
02.2023 - 07.2023
- Answered phone calls in a timely fashion while providing excellent customer service skills.
- Completed all required paperwork accurately and in a timely manner.
- Handled customer inquiries, complaints, and returns courteously and promptly.
- Performed cash register operations including opening and closing procedures.
- Greeted customers in a friendly and professional manner.
SkyJump Ground Crew
The Strat Hotel And Casino
Las Vegas, NV
04.2022 - 12.2022
- Checked equipment for proper functioning before allowing patrons access to rides or attractions.
- Reported any unsafe conditions or malfunctioning equipment immediately to supervisors.
- Operated ticket booths and collected admission fees from visitors.
- Maintained organized lines at ride entrances and exits by directing guests accordingly.
Education
High School Diploma -
Ed W Clark High School
Las Vegas, NV05-2022
Skills
- Equipment Repair
- Customer Service
- Complaint resolution
- Shipping and receiving understanding
- Microsoft Excel
- Team Player
- Positive Attitude
- Out Going
- Multitasking
- Communication Skills
- Bilingual
Certification
- OSHA 10
Timeline
Cable Technician
Quality Communication Solutions
04.2024 - Current
Bilingual Customer Service Representative
WFS Worldwide Flight Services
07.2023 - 01.2024
Retail Customer Service Associate
Fed Ex Office
02.2023 - 07.2023
SkyJump Ground Crew
The Strat Hotel And Casino
04.2022 - 12.2022
High School Diploma -
Ed W Clark High School