Improved case documentation accuracy by implementing efficient record-keeping systems and procedures.
Evaluated program effectiveness using data-driven analysis techniques, resulting in continuous improvement efforts.
Increased referral rates by establishing partnerships with community organizations and service providers.
Enhanced client satisfaction by efficiently managing caseloads and providing personalized support.
Coordinated services for clients across multiple agencies, ensuring seamless provision of necessary supports.
Maintained strong relationships with clients, resulting in a high rate of successful case outcomes.
Ensured compliance with relevant regulations and ethical standards, maintaining a strong reputation for the organization in the field.
Facilitated regular meetings with clients, ensuring progress towards goals was on track and addressing any barriers encountered.
Managed crisis situations effectively, providing immediate assistance and coordinating follow-up support as needed.
Developed and implemented training programs for new case managers, improving overall team performance.
Assisted clients with navigating complex systems such as housing services or healthcare providers, reducing potential barriers to success.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Provided leadership, guidance and support to staff members.
Facilitated individual and group sessions to promote positive behavior change for clients.
Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
Education
M.D. - General Medicine
University Autonomic of Baja California
Tijuana
01.1983
Skills
Case documentation
Client advocacy
Ethical practice
Progress monitoring
Positive attitude
Problem-solving
Locations
Tijuana, Baja California, Mexico
Ensenada, Baja California, Mexico
San Diego, CA, USA
Languages
Spanish
Native or Bilingual
English
Professional Working
Tree of Life 2024
Received Humanitarian award Tree of life Cerfificate of Recognition from the United States House or Repressentatives for work made thru the years for the HIV Community from Mama's Kitchen and USA signed by Juan Vargas Member of Congress.
Timeline
Lead Case Manager HIV
Neighborhood House Association
07.2016 - Current
M.D. - General Medicine
University Autonomic of Baja California
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