Martin Gomez
Marietta,GA
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
34
34
years of professional experience
Work History
Assistant General Manager
Panera Bread
12.2018 - Current
- Assist Different GM for 2 years in the responsibility of Restaurant Operations of this $3.8+ Million in annual sales Cafe. Helped grow sales by 87%. Oversees 55+ employees in front and back of the house and accordingly adjusts labor cost controls. Instrumental in guest satisfaction and continuously recognize for superiority in guest recovery.
General Manager
Panera Bread
07.2014 - 12.2018
- Responsible for increasing year-on-year sales by 25%. Improved ability to make positive quick decisions, problem solving and time management. Engaged customers by updating various forms of social media with information on new products, catering, and events.
General Manager And Multi Unit Manager
El Pollo Loco
07.1992 - 07.2014
- Accountable for all facets of operations, including personnel management, customer satisfaction, budgeting, inventory, facility management, cost-control, and bank deposits. Raised sales by 29.75% in the first year. Developed several peers into Crew Leaders, Managers and General Managers. Helped Company to roll out new marketing programs before going Company wide.
Education
GED - Covered Basic
Pasadena City College
05.1995
Skills
- Experience in Strategic Marketing and Sales
- Staff Development and Training
- Payroll/P&L Management
- Team Building & Supervision
- Guest Service Excellence
- Safety/Sanitation/Quality Controls
- Budgeting & Cost Control
- Inventory control
- Operations management
- Staff management
Accomplishments
- Supervised team of 45 staff members.
- Achieved sales increase by constrain associates in at least 3 positions with accuracy and efficiency.
- Documented and resolved frictions which led to a better work environment..
FOREING LANGUAGE
Spanish
Timeline
Assistant General Manager
Panera Bread
12.2018 - Current
General Manager
Panera Bread
07.2014 - 12.2018
General Manager And Multi Unit Manager
El Pollo Loco
07.1992 - 07.2014
GED - Covered Basic
Pasadena City College
HOBBIES
Reading, Traveling, Soccer