Martin Higgins
Marion
Summary
Results-driven Logistics Coordinator with expertise in process optimization and safety compliance. Skilled in problem-solving and implementing improvements to enhance operational efficiency. Experienced in general labor and proficient in operating both heavy and light equipment. Adaptable team player committed to supporting diverse work environments.
Overview
13
13
years of professional experience
Work History
Process Assistant
Amazon
New Albany
09.2023 - 01.2026
- Streamlined processes, enhancing workflow efficiency in distribution center.
- Trained new employees on safety protocols and operational procedures, promoting workplace safety.
- Utilized warehouse management systems for tracking shipments and inventory levels.
- Supported leadership in implementing process improvements for daily operations, contributing to smoother workflows.
- Monitored process performance to ensure compliance with established standards.
Dock Coordinator
Amazon
Republic
07.2021 - 09.2023
- Coordinated dock operations, ensuring timely loading and unloading of shipments, which minimized delays.
- Trained new employees on dock procedures and safety protocols.
- Implemented process improvements that streamlined workflow in dock operations, enhancing overall performance.
- Developed continuous improvement initiatives for loading and unloading vehicles, increasing safety and speed.
Owner/Operator
Right Step Flooring
Branson
01.2013 - 07.2020
- Coordinated daily operations and scheduling for flooring installation projects to ensure timely completion.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed inventory and procurement processes for flooring materials to maintain optimal stock levels.
- Trained and supervised staff on safety protocols and installation techniques.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Addressed customer inquiries and complaints with effective problem-solving to enhance customer satisfaction.
Education
Certified Welder - Welding
Mingo Job Corps
Puxico, MO01-1999
GED -
Dexter High
Dexter, MO01-1997
Skills
- Process optimization
- Operational efficiency
- Process improvement
- Logistics coordination
- Inventory control
- Quality assurance
- Safety protocols
- Staff training
- Time management
- Problem solving
Timeline
Process Assistant
Amazon
09.2023 - 01.2026
Dock Coordinator
Amazon
07.2021 - 09.2023
Owner/Operator
Right Step Flooring
01.2013 - 07.2020
Certified Welder - Welding
Mingo Job Corps
GED -
Dexter High