Martin Kimberly
Fort Thomas,KY
Summary
Dynamic and detail-oriented Residential Administrative Assistant at CHNK Behavior Health, recognized for enhancing workflow efficiency and delivering exceptional customer service. Proficient in data entry and office administration, I fostered strong professional relationships while maintaining confidentiality and improving document organization, ensuring seamless operations and support for departmental initiatives.
Overview
21
21
years of professional experience
Work History
Residential Administrative Assistant
CHNK Behavior Health
Covington, KY
08.2004 - Current
- Managed scheduling and calendar coordination for team meetings and events.
- Assisted in preparing reports and presentations for departmental initiatives.
- Handled incoming communications, directing inquiries to appropriate personnel.
- Maintained organized filing systems for documents and records management.
- Collaborated with team members to ensure seamless workflow and project support.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
High School Diploma -
Northern KY University
Highland Heights, KY06-1981
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Residential Administrative Assistant
CHNK Behavior Health
08.2004 - Current
High School Diploma -
Northern KY University