Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Martin Mays

Evans,GA

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

7
7
years of professional experience

Work History

Sales Specialist

Verizon
12.2022 - Current
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Supported retail distributors, dealers and customers through in-person and telephone support.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Provided first-rate service to all customers and potential customers.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Generated new leads through networking.

Sales Associate

Jimmy Jazz
10.2018 - 12.2022
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cook

Zaxbys
05.2017 - 04.2018
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Education

Associate of Arts - General Studies

East Georgia State College
Swainsboro, GA

Bachelor of Arts - Communications

Georgia Southern University
Statesboro, GA

Skills

    • Logical thinking, good interpersonal and organizational skills, the ability to work well on a team and communicate well
    • Strong organizational capabilities, including high-profile marketing, strategic strategy, budgeting, new ideas, and vast experience designing innovative communications and communications techniques
    • A thorough understanding of the media environment and how to build marketing campaigns that can increase influence and interaction
      • Comfortable experimenting with innovative ideas and demonstrating high technical agility
      • Dedicated to using collaboration to foster a positive workplace atmosphere

Accomplishments

  • Public speaking award
  • Dean List
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Sales Specialist

Verizon
12.2022 - Current

Sales Associate

Jimmy Jazz
10.2018 - 12.2022

Cook

Zaxbys
05.2017 - 04.2018

Associate of Arts - General Studies

East Georgia State College

Bachelor of Arts - Communications

Georgia Southern University

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Martin Mays