Manager on Duty
Hope House Warehouse
03.2024 - 07.2024
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Established clear lines of authority within the team hierarchy which contributed towards improved collaboration amongst colleagues.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
