Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Martin Sonora

Panorama City,CA

Summary

Developed expertise in customer engagement and product recommendations within fast-paced retail environment. Demonstrates skills in understanding client needs and providing personalized solutions. Seeking to transition into new field, leveraging background in customer service and digital tools to drive success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
Panorama City, CA
05.2025 - Current
  • Assisted customers in selecting products based on preferences and budget constraints.
  • Processed online orders efficiently, ensuring accurate item selection and timely fulfillment.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Learned how to stay calm and find out a solution
  • Learned how to be fast and efficient

Stocker

Target
Sylmar, CA
02.2024 - 04.2025
  • Had leadership role in my area to maintain an efficient workplace
  • Assisted in inventory management, tracking stock levels to support replenishment efforts.
  • Collaborated with team members to maintain cleanliness and organization in assigned areas.
  • Learned how to be part of a team

Education

HVAC -

West Valley Occupational
Topanga, CA
06-2026

High School Diploma -

John F Kennedy High School
Granada Hills, CA
06-2023

Skills

  • Patience and empathy
  • Customer service expertise (Soft Skills)
  • Sales experience
  • Productive and organized
  • Problem Solver
  • Technical (Hard Skills)
  • Electrical Diagnostic
  • Schematic reading

Certification

EPA 608 UNIVERSAL

HVAC certification

Languages

Spanish
Professional Working

Timeline

Online Personal Shopper

Walmart
05.2025 - Current

Stocker

Target
02.2024 - 04.2025

HVAC -

West Valley Occupational

High School Diploma -

John F Kennedy High School
Martin Sonora