Martin Ulrich
Scottsdale,AZ
Summary
Customer orientated with special care to customer satisfaction and experience.
Overview
12
12
years of professional experience
Work History
Business Manager
Whitewater CDJR Of St Charles Mn
01.2020 - 08.2023
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Business Manager
Rochester Motor Cars
09.2017 - 12.2020
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
Business Manager
Nissan Of Rochester
02.2012 - 09.2017
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Interacted well with customers to build connections and nurture relationships.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Education
AA Degree - Child Education
Immanuel Lutheran College
Eau Claire, WI05.1983
Skills
- Customer Service
- Negotiation
- Issue Resolution
- Customer Relations
- Customer Retention
Timeline
Business Manager
Whitewater CDJR Of St Charles Mn
01.2020 - 08.2023
Business Manager
Rochester Motor Cars
09.2017 - 12.2020
Business Manager
Nissan Of Rochester
02.2012 - 09.2017
AA Degree - Child Education
Immanuel Lutheran College
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