Dynamic supervisor with a proven track record at UNFI, excelling in team building and workflow management. Enhanced customer satisfaction through effective problem-solving and communication. Developed training programs that reduced onboarding time, while implementing safety protocols that decreased workplace accidents significantly. Committed to fostering a culture of continuous improvement and excellence.
Overview
21
21
years of professional experience
Work History
Supervisor
UNFI, United Natural Foods
06.2022 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Warehouse Lead Person
UNFI, United Natural Foods
08.2018 - 06.2022
Implemented lean principles within the warehouse environment to reduce waste and increase operational efficiency.
Streamlined communication channels between warehouse personnel and office staff for better transparency in daily operations.
Implemented a comprehensive safety training program for all warehouse staff, contributing to a significant decrease in workplace accidents and injuries.
Ensured accurate inventory levels by conducting regular audits and adjusting stock records as needed.
Warehouse Worker
UNFI, United Natural Foods
10.2006 - 08.2018
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as Number pounds.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
CLAD Department Lead
Jenkins Manufacturing
06.2004 - 10.2006
Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
Boosted overall employee morale by fostering a positive work environment and promoting open communication.
Oversaw efficient inventory stocking and supply rotation.
Set up displays and trained employees on current promotions.