Martina Robles Lindsey
Iowa City,IA
Summary
Spanish speaking professional tax advisor highly skilled in preparing and reviewing tax returns with proven ability to collaborate with teams and adapt to changing needs while delivering accurate and timely results. Strong analytical skills, attention to detail, and effective communication ensure reliability and success in high-pressure environments. Ability to assist multiple clients on a daily basis with any needs or question they may have. Part time caregiver to seniors and disabled adults, assisting with daily activities like bathing, dressing, and meal preparation, providing companionship and emotional support, and managing medications. Responsibilities also involve light housekeeping, transportation, and monitoring health, My previous positions included assisting clients in applying for Medicaid, finding prenatal and dental care and help ensure they attend their appointments by providing transportation to Fee for Service clients. As well as, maintaining an Infant Oral Health schedule for the residents from the UI College of Dentistry and ensure clients return for follow up appointments. All of the services provided, I enter into our billing system with the correct CPT codes. I use my computer skills on a daily basis as well, which include 10-key, Microsoft 11, Excel, outlook, etc. I am a fast learner and willing to take on new adventures.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Tax Preparer
Jackson Hewitt
Iowa City, IA
12.2020 - Current
- Prepared and filed federal and state tax returns for individual clients, ensuring compliance with regulations.
- Conducted in-depth client consultations to gather information and assess tax situations accurately.
- Mentored junior staff on tax preparation processes and software usage, enhancing team efficiency.
- Resolved complex tax issues through research and application of current tax laws and regulations.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Caregiver
Always Best Care
Cedar Rapids, IA
2023 - Current
- Provided compassionate care to individuals, ensuring safety and comfort in daily activities.
- Assisted patients with personal hygiene routines, promoting dignity and respect.
- Monitored and documented patient health status, reporting changes to healthcare professionals.
- Implemented individualized care plans tailored to specific needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assist with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Para Educator
Iowa City Community School District
Iowa City, IA
04.2019 - 03.2020
- Supported classroom instruction by assisting teachers with lesson plans and educational materials.
- Fostered positive student relationships to enhance learning engagement and emotional well-being.
- Adapted instructional strategies to meet diverse student needs and promote inclusivity.
- Collaborated with educators to implement individualized education programs (IEPs) effectively.
- Monitored student progress, providing feedback to teachers on academic performance and behavior.
Clerk II
Johnson County Public Health
Iowa City, IA
01.2012 - 02.2019
- Working as a Clerk II in WIC/MCH; Reception; Check in clients; Enter billing data for multiple dental clinics using state computer programs and Office 2010; Maintain an Infant Oral Health schedule for the residents from the UI College of Dentistry. Make follow up appointments; Answer Phones;
- Speak with clients about needs and assist them with any concerns or questions they may have;
- Arrange transportation; translation/interpretation of Spanish; Assist clients in applying for Medicaid, finding prenatal care and dentist and entering that information into our billing system; Place calls on a daily basis for Care Coordination to
- Ensure barriers have been resolved and client goals have been met and a lot more.
- Managed daily data entry and record-keeping for public health initiatives.
- Coordinated scheduling and logistics for community health events and outreach programs.
Customer Service Manager
Kmart
Iowa City, IA
04.2012 - 01.2013
- Working as a Customer Service Manager at Kmart; prepare all registers for opening; handle money and returns; supervise 4 - 10 cashiers at a time; provide customer service to all clients and answer phones.
Education
Certified Billing and Coding license - Medical coding and billing
University of Phoenix
Phoenix, AZ06.2018
Skills
- Administrative experience
- Attention to detail
- Technical Proficiency
- Accounting systems
- Medical terminology
- Computer skills
- Medicare
- Receptionist
- Home health
- Customer service
- Data Entry
- Time management
- Scheduling
- Communication skills
- Employee relations
- Contracts
- Organization skills
Certification
- Certified Billing and Coding Specialist
- PTIN
- Driver's License
Languages
Spanish - Fluent
Native or Bilingual
English
Native or Bilingual
Timeline
Tax Preparer
Jackson Hewitt
12.2020 - Current
Para Educator
Iowa City Community School District
04.2019 - 03.2020
Customer Service Manager
Kmart
04.2012 - 01.2013
Clerk II
Johnson County Public Health
01.2012 - 02.2019
Certified Billing and Coding license - Medical coding and billing
University of Phoenix
Caregiver
Always Best Care
2023 - Current