Martina Sheridan
Englewood,NJ
Summary
Adaptable professional with experience in sales, administration, and client support. Recognized for multitasking under pressure, strong organization, and professional communication with customers and internal teams. Ready to support account growth, improve customer satisfaction, and keep operations running smoothly.
Overview
28
28
years of professional experience
Work History
Regional Sales Representative
Moser, a.s.
Karlovy Vary , Czech Republic
10.2023 - Current
- Managed North and South American customer accounts for Moser sales network, ensuring client satisfaction and retention.
- Cultivated strong relationships with key business clients, strengthening partnerships and driving collaborative opportunities.
- Visited clients to present products and review needs.
- Prepared sales offers, pricing proposals, and contract documents.
- Developed sales offers, pricing proposals, and contract documents.
- Processed orders and addressed customer inquiries in person, via email, and over the phone, enhancing overall customer experience.
- Monitored orders, deliveries, and customer requests.
- Resolved customer complaints promptly in a professional manner.
- Coordinated with production, logistics, and finance teams.
Assistant Manager
BioPsych Associates, LLC
Hackettstown, New Jersey
11.2020 - 09.2023
- Coordinated patient scheduling, intake, and front office workflows across practice services.
- Resolved patient concerns with calm communication and professional discretion.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed billing, insurance forms, and authorization documents for accuracy.
Event Coordinator
Self Employed Services
North Haledon, Nj
01.2002 - 08.2020
- Managed event timelines and task checklists for private client functions.
- Communicated with clients, suppliers, and venues to confirm event details.
- Arranged event setup, decor, and equipment for client celebrations.
- Collaborated with clients to identify their goals and expectations from the event.
- Developed event themes and concepts to ensure successful execution of events.
- Provided on-site support during the day of the event, including problem-solving.
- Maintained records for budgets, contacts, and planning materials.
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
Executive Assistant to general director
Financni Urad
Karlovy Vary, Czech Republic
08.1998 - 10.2019
- Coordinated meetings, travel arrangements, and agenda materials for finance office leadership.
- Prepared reports, letters, and briefing documents for internal and external review.
- Managed incoming calls, mail, and visitor requests with professional customer service.
- Supported Finančni Urad executives with confidential correspondence and daily calendar management.
- Organized office supplies, records, and correspondence for smooth administrative workflow.
Waiters/Bartender
Golden Pub
Saddle Brook, New Jersey
01.2002 - 10.2002
- Managed bar and restaurant operations, ensuring welcoming atmosphere and excellent service for guests. Creating a positive experience for both customers and staff.
- Executed opening and closing checklists to maintain seamless restaurant operations.
- Prepared banquet rooms to ensure a welcoming environment for guests attending special occasions. for special events, including weddings, parties, and business meetings.
- Assisted with closing tasks including restocking supplies and cleaning equipment to uphold operational standards.
Education
High School Diploma -
Business Academy of Chodov
Karlovy Vary - Chodov06-2018
Skills
- Sales forecasting and pricing strategies
- Client relations and relationship building
- Problem solving and customer acquisition
- Team collaboration
- Multitasking under pressure
- Order tracking and account management
- Organizational skills
Timeline
Regional Sales Representative
Moser, a.s.
10.2023 - Current
Assistant Manager
BioPsych Associates, LLC
11.2020 - 09.2023
Event Coordinator
Self Employed Services
01.2002 - 08.2020
Waiters/Bartender
Golden Pub
01.2002 - 10.2002
Executive Assistant to general director
Financni Urad
08.1998 - 10.2019
High School Diploma -
Business Academy of Chodov