Motivated and organized, office manager position with 360 Wellness Clinic, founder and CEO of 360 Sparrow Home Care, devoted to support team members and expand clientele using professional communication, excellent cooperation, and patient care.
Overview
22
22
years of professional experience
Work History
Founder and CEO
Sparrow Home Care
10.2024 - Current
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Founder and CEO
360 Body Contour
05.2022 - Current
Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Established a successful business by identifying market needs and developing innovative solutions.
Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Led the strategic planning process to define business goals and ensure alignment across all departments.
Office Manager/Chiropractic Physician Assistant
360 Wellness Clinic /Luck Health Center/First Care Chiro
01.2015 - Current
Assists with patient care management, executes administrative and clinical procedures, and often performs managerial and supervisory functions
Analyzed and optimized operations including bookkeeping, payroll, supplies, and other clerical services
Scheduling, calendar management and conference setup
Commitment to Patient Care, Chronic, Acute Illnesses and spinal Immobilization
PTAs/Residential counselor
Agencies & Private cases
01.2010 - 01.2021
Perform various personal care services as necessary to meet patient need, including but not limited to: assistance with activities of daily living, and environment care
Providing services to individuals with disabilities
Assesses patient health by interviewing patients, performing physical examinations, and obtaining updating, and studying therapy histories
Evaluates abnormal conditions by reviewing physical therapist's interpretations of patient evaluations and test results
Handled customers with care and understood their needs; operated phones and responded to customer requests; evaluated all relevant information to handle inquiries and complaints; performed customer verifications; processed orders, forms, applications and direct requests
Successfully Detecting fraudulent activities
Legal Secretary/Office supervisor
Qualitex Legal & Multi Services
01.2003 - 01.2008
Answered high value phone and represented the company in a professional and businesslike manner
Assisted paralegal in planning and execution of desired requests by the claimant and, or attorney(s)
Preparing and filing petitions with other applications for submission to the USCIS
Ensure legal documents are processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines
Education
Chiropractic PA -
Sharon University
01.2018
Physician Assistant
South University of Tampa
Tampa, FL
06-2016
Business Administration -
FIU
Miami, FL
01.2016
Certified Medical Interpreter - Haitian Creole
Language connection
Boston, MA
01.2014
Physical Therapy Assistant -
UCF
01.2012
Paralegal/Legal studies - Interdisciplinary Program
Keiser University
Orlando, FL
01.2010
Skills
Written and Verbal Communication skills
Accuracy and Attention to Detail
Physical Examination and Clinic
Ability to manage conflict
Proactive with the ability to multitask
Timeline
Founder and CEO
Sparrow Home Care
10.2024 - Current
Founder and CEO
360 Body Contour
05.2022 - Current
Office Manager/Chiropractic Physician Assistant
360 Wellness Clinic /Luck Health Center/First Care Chiro
Radiologic Technologist at University of Michigan-Sparrow DeWitt Primary CareRadiologic Technologist at University of Michigan-Sparrow DeWitt Primary Care