Hi, I’m
Martine C. Thompson
Dental Insurance Coordinator
Greenville, NC,NC
Summary
Highly trained professional with a background in verifying insurance benefits and creating appropriate patient documentation. An established Insurance Verification Specialist known for handling various office tasks with undeniable ease.
Overview
2
years of professional experience
5
Certifications
Work History
Ayden Family DentistryAyden, NC
Dental Insurance Coordinator
11.2021 - Current
Job overview
- Verified insurance and communicated coverage to staff and patients.
- Monitored outstanding invoices and performed collections duties.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Used data entry skills to accurately document and input statements.
- Disbursed petty cash by recording entries and verifying documentation.
- Created improved filing system to maintain secure client data.
- Responded to customer concerns and questions on daily basis.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
Ayden Family DentistryAyden, NC
Dental Assistant
03.2021 - Current
Job overview
- Performed general chair-side duties for general dentistry
- Sterilized rooms and prepped equipment and instruments for 16-20 procedures daily.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Provided diagnostic information by exposing and developing radiographic studies.
- Used Open Dental software to document and maintain patient information and health background.
Education
Triangle School of Dental AssistingRaleigh, NC
Certificate Diploma Dental Assisting I
09.2020 - 01.2021
West Springfield High SchoolSpringfield, VA
High School Diploma
9 2014 - 6 2018
Skills
Customer service support
Dental billing and coding
Insurance Verification
Understanding of dental terms
Patient contact
Certification
Dental Radiology
Timeline
Dental Insurance Coordinator
Ayden Family Dentistry
11.2021 - Current
Dental Assistant
Ayden Family Dentistry
03.2021 - Current
Dental Radiology
01-2021
CPR Certified
01-2021
Nitrous Oxide Monitoring
01-2021
OSHA/Infection Control
01-2021
Medical & Dental Emergencies
01-2021
Triangle School of Dental Assisting
Certificate Diploma Dental Assisting I
09.2020 - 01.2021
West Springfield High School
High School Diploma
9 2014 - 6 2018