Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Martinez

Rex,United States

Summary

Caring Teacher with strong communication skills and drive to excite students about learning. Specializing in creating stimulating environments that help students achieve full potential and enjoy learning. Communicates effectively and maintains strong relationships with scholars, families, and colleagues.

Overview

10
10
years of professional experience

Work History

Call Center Representative

gainwell technologies
Tucker, GA
03.2024 - 08.2024
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Attended regular training sessions on updates and changes within the industry or organization.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.

ESOL Paraprofessional

hapeville elementary school
Hapeville, GA
10.2023 - 01.2024
  • Provided support for students with limited English proficiency in the classroom.
  • Created a variety of instructional materials to accommodate various learning styles and levels of ability among ESL students.
  • Provided guidance on how best to use available resources to enhance learning opportunities for ESL students.

Kindergarten Paraprofessional

Anderson Elementary School
Conley, GA
08.2018 - 12.2019
  • Assisted teachers in planning and implementing lessons for kindergarten students.
  • Organized classroom materials and supplies as needed by the teacher.
  • Maintained records of student performance, attendance, and other data related to the classroom setting.

Clinical Assistant

hapeville elementary school
Hapeville, GA
08.2016 - 07.2018
  • Managed patient records, including medical history and test results.
  • Maintained inventory of supplies used in clinical setting.
  • Answered phones and responded to inquiries from patients or family members.

Preschool Teacher's Assistant

the willow school
Decatur, GA
08.2015 - 07.2016
  • Assisted preschool teachers with classroom activities, such as arts and crafts projects, storytelling time, and outdoor play.
  • Helped to implement positive behavior management strategies in the classroom.
  • Observed student behavior in order to identify any potential issues or concerns.

Sales Associate

The Home Depot Inc
Forest Park, GA
06.2014 - 07.2015
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

High School Diploma -

Forest Park High School
Forest Park
05-2014

Some College (No Degree) - Early Childhood Care And Education

Georgia State University
Atlanta, GA

Skills

  • Sales closing
  • Call logging
  • Complaint resolution
  • Account updating
  • Script adherence
  • Providing customer support

Timeline

Call Center Representative

gainwell technologies
03.2024 - 08.2024

ESOL Paraprofessional

hapeville elementary school
10.2023 - 01.2024

Kindergarten Paraprofessional

Anderson Elementary School
08.2018 - 12.2019

Clinical Assistant

hapeville elementary school
08.2016 - 07.2018

Preschool Teacher's Assistant

the willow school
08.2015 - 07.2016

Sales Associate

The Home Depot Inc
06.2014 - 07.2015

High School Diploma -

Forest Park High School

Some College (No Degree) - Early Childhood Care And Education

Georgia State University

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Michelle Martinez