Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
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Marty Poolson

Chalmette,LA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Rideshare Driver

Self Employed Web
Chalmette , LA
10.2023 - Current
  • Greeted customers and provided them with information about the rideshare service.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Navigated routes using GPS systems for efficient delivery.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Responded to customer inquiries in a timely manner via phone or text message.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Adhered to all city regulations related to ride share services such as speed limits, parking rules.

AC Technician

ANR Air conditioning and Appliance
Metairie, LA
06.2023 - 10.2023
  • Diagnosed malfunctions in air conditioning systems and components using technical manuals, drawings, and testing instruments.
  • Performed preventive maintenance on AC equipment to ensure peak performance.
  • Installed new AC units according to manufacturer's specifications.
  • Repaired and replaced worn or defective parts in existing AC systems.
  • Adjusted system components such as thermostats, switches, valves, belts, fans and motors for optimal operation.
  • Cleaned evaporator coils and blower assemblies with approved cleaning solutions.
  • Inspected ductwork for insulation integrity and proper connections.
  • Tested electrical circuits for continuity using multimeters or other appropriate devices.
  • Calibrated temperature control systems to maintain desired indoor climate conditions.
  • Utilized hand tools such as screwdrivers, wrenches and pliers to complete repairs as needed.
  • Explained repair procedures to customers in a clear and concise manner.

Pipefitter Helper

Richard Construction
Chalmette , LA
02.2023 - 06.2023
  • Temprary Contract Work
  • Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
  • Transported pipe and equipment to job sites using forklifts or hand trucks.
  • Installed piping systems including valves, flanges, pressure gauges and thermometers.
  • Cleaned and inspected pipes for defects before installation.
  • Grinded welds to ensure a smooth finish on the surface of the pipes.
  • Read blueprints and schematics to determine layout of pipelines.
  • Connected pipes with couplings and fittings according to specifications.
  • Tested installed piping systems for leaks using air pressure gauges.
  • Replaced worn parts such as gaskets, valves, seals and other components.
  • Maintained tools and equipment used in pipefitting operations.

Store Manager

Gerolds Donuts
Arabi , LA
03.2022 - 10.2022
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Implemented efficient systems for tracking stock movement.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.

Medical-based Van Operator

Acadian Ambulance
Harahan , LA
11.2019 - 09.2022
  • Checked vehicle for mechanical items and safety issues, performed preventative maintenance when necessary.
  • Followed all applicable traffic laws and road regulations while driving van.
  • Assisted in the loading and unloading of goods as required using appropriate lifting techniques.
  • Reported any problems regarding vehicle maintenance to supervisor immediately.
  • Performed pre-trip inspections according to company policy and procedures.
  • Communicated effectively with customers during pick-up and delivery process.
  • Verified shipping documents against manifest to ensure accuracy of delivery information.
  • Delivered orders promptly within specified time frames ensuring customer satisfaction.
  • Monitored route for delays due to traffic, construction or other factors that could impact delivery times.
  • Resolved customer complaints in a timely manner.

Education

Food Production Management - Hospitality

Mississippi Gulf Coast Community College
Long Beach, Mississippi
05-1999

High School Diploma -

Bay High School, Bay St Louis, Mississippi
Bay St Louis, MS
05-1997

Skills

  • Customer Engagement
  • Communication and Interpersonal Skills
  • Clean Driving Record
  • Hardware and software updates
  • Technical Troubleshooting
  • System monitoring
  • Attention to Detail
  • Hardware and software installation
  • Critical Thinking
  • Technical Support
  • Decision-Making
  • Disaster Recovery
  • Troubleshooting
  • Web Security
  • Hardware Repair
  • Cybersecurity

Languages

Sign Language
Limited

Certification

  • TWIC Card

References

References available upon request.

Timeline

Rideshare Driver

Self Employed Web
10.2023 - Current

AC Technician

ANR Air conditioning and Appliance
06.2023 - 10.2023

Pipefitter Helper

Richard Construction
02.2023 - 06.2023

Store Manager

Gerolds Donuts
03.2022 - 10.2022

Medical-based Van Operator

Acadian Ambulance
11.2019 - 09.2022

Food Production Management - Hospitality

Mississippi Gulf Coast Community College

High School Diploma -

Bay High School, Bay St Louis, Mississippi

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