Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maruf Mehraj

Warren

Summary

Dedicated and goal oriented retail professional with a solid background in customer service, sales, and team management. Experienced in driving sales, overseeing daily store operations, and creating a positive customer experience. Skilled in inventory management, training and developing staff, and implementing promotional strategies to increase store performance. Known for strong problem solving abilities, attention to detail, and the ability to work efficiently in fast paced environments. Eager to apply leadership, sales, and operational expertise to contribute to the success of a dynamic retail team.

Overview

3
3
years of professional experience

Work History

Retail Assistant Manager

T-Mobile
10.2022 - Current
  • Led and motivated the team to deliver exceptional customer service and achieve sales targets.
  • Surpassed monthly and quarterly sales goals by implementing effective strategies and focusing on customer needs.
  • Trained and coached team members on products, sales techniques, and customer engagement, boosting overall team performance.
  • Resolved customer issues quickly and professionally, maintaining high levels of satisfaction and retention.
  • Oversaw daily store operations including cash handling, inventory management, and scheduling, ensuring smooth and efficient store functionality.

Sales Associate

Zara
09.2021 - 09.2022
  • Provided exceptional customer service, assisting customers with product selection and ensuring a positive shopping experience.
  • Maintained in-depth knowledge of Zara’s product lines, trends, and promotions, offering personalized recommendations to meet customer needs.
  • Managed inventory, restocked shelves, and organized displays to maintain an attractive and well-organized store environment.
  • Collaborated with team members to meet sales goals, improve store operations, and ensure customer satisfaction.

Education

General Studies -

Macomb Community College
Warren, MI
03-2025

High School Diploma -

Center Line High School
Center Line, MI
06-2022

Skills

  • Leadership & Team Management: Supervised and motivated teams to meet sales goals and maintain high performance
  • Customer Service Excellence: Providing personalized service and resolving customer concerns to maintain satisfaction
  • Problem-Solving: Quickly addressing customer complaints and operational challenges in fast-paced environments
  • Communication: Effectively communicating with customers, team members, and management
  • Time Management: Balancing multiple responsibilities, including managing staff, sales, and store operations
  • Team Collaboration: Working with team members to achieve shared sales goals and improve store operations

Timeline

Retail Assistant Manager

T-Mobile
10.2022 - Current

Sales Associate

Zara
09.2021 - 09.2022

General Studies -

Macomb Community College

High School Diploma -

Center Line High School

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Maruf Mehraj