Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hobbies and Interests
Generic

MARUFA RAHMAN

Missouri City,TX

Summary

Dynamic, Results-driven professional with expertise in business development, digital marketing, and customer relationship management. Skilled in optimizing e-commerce platforms such as Etsy, Shopify, and Amazon to boost sales and brand visibility. Strong organizational and communication skills with experience in office management and client support, dedicated to driving growth and delivering exceptional results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Development Manager

Annie's Beads
04.2025 - Current
  • Spearhead business growth initiatives by managing and optimizing digital sales platforms, including Etsy, Shopify, and Amazon, to maximize revenue and brand visibility.
  • Develop and implement effective digital marketing strategies to drive customer engagement and expand market reach.
  • Deliver exceptional customer service, handling inquiries, resolving issues, and maintaining strong client relationships.
  • Oversee office operations, including answering calls, coordinating schedules, and ensuring smooth daily workflows.
  • Prepare, organize, and file tax documentation in compliance with legal and financial regulations.
  • Collaborate with cross-functional teams to identify growth opportunities, streamline processes, and improve overall efficiency.

Teacher

Children's Lighthouse
04.2023 - 01.2024
  • Developed strong relationships with students, parents, and colleagues through open communication and a supportive learning environment.
  • Implemented effective classroom management strategies, including clear expectations and consistent enforcement of rules.
  • Enhanced classroom engagement with interactive teaching methods such as group projects and hands-on activities.
  • Maintained accurate records of student progress to facilitate parent communication.

Business Development Intern

Minds at Work Global
07.2021 - 04.2022
  • Improved document accuracy by meticulously proofreading and editing various types of content.
  • Completed data entry tasks with accuracy and efficiency.
  • Created short-form videos, animated gifs, and motion graphics for social media posts.

Co-Ordinator

Systech Welfare Foundation (SWF)
11.2015 - 01.2021
  • Entered data, generated reports, and produced tracking documents.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Education

Bachelor of HUMAN SCIENCES - English Language And Literature, Communication

International Islamic University Malaysia
Gombak, Malaysia
12.2022

Secondary School Certificate (SSC) -

Tanjimul Ummah
Dhaka,Bangladesh
02.2020

Higher Secondary Certificate (HSC) -

Shaheed Anwar Girls College
Dhaka,Bangladesh
01.2020

Skills

  • Organizational Strengths: Time management, multitasking, office administration, tax filing, data entry, event coordination
  • Interpersonal Skills: Strong communication, teamwork, problem-solving, client service, cross-cultural collaboration
  • Business Development & Marketing: E-commerce management (Etsy, Shopify, Amazon), SEO, Email marketing, Data Entry,Social media campaigns
  • Digital & Creative Tools: Microsoft Office, Google Workspace, Canva, Photoshop, Video and Photo editing

Certification

  • Pharmacy Technician Trainee (active)
  • First Aid/CPR
  • Safe Food Handling
  • Video Editing
  • Event Management
  • IELTS 2017- 6.5

Languages

English
Bengali
Urdu
Hindi

Timeline

Business Development Manager

Annie's Beads
04.2025 - Current

Teacher

Children's Lighthouse
04.2023 - 01.2024

Business Development Intern

Minds at Work Global
07.2021 - 04.2022

Co-Ordinator

Systech Welfare Foundation (SWF)
11.2015 - 01.2021

Bachelor of HUMAN SCIENCES - English Language And Literature, Communication

International Islamic University Malaysia

Secondary School Certificate (SSC) -

Tanjimul Ummah

Higher Secondary Certificate (HSC) -

Shaheed Anwar Girls College

Hobbies and Interests

Traveling, Cooking, Photography

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