Ma. Ruiza Bagsit
Honolulu,HI
Summary
Detail-oriented Assistant Manager offers more than an extensive, progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Committed to fostering a motivated team and delivering exceptional service. Hardworking employee with time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and speed.
Overview
10
10
years of professional experience
Work History
Assistant Manager
ABC Stores
Honolulu, HI
05.2021 - Current
- The Assistant Manager is primarily responsible for working with the Store Manager to achieve sales and profits. Shall be responsible for the coverage of the store during operating hours. Shall assist the Store Manager in managing and coordinating the operations of the store. Shall have general knowledge of all aspects of the store's operations.
- Ability to understand, communicate and follow instructions.
- Ability to prioritize work and projects.
- Takes Initiative on projects and self-reliant.
- Gives credit to others for understanding performance.
- Embraces change and works with a sense of urgency.
- Commits to training standards that yield improved store operations.
- Timely communication of problems to the appropriate departments.
- Communicates and enforces all of Company policies and procedures.
- Promotes and displays high quality customer service.
- Resolves customer complaints and problems.
- Assists the Store Manager in monitoring and controlling expenses, especially salary cost controls.
- Able to make sales and profit projections.
- Maintains good morale by treating everyone with respect and dignity.
- Maintains a positive store environment free of harassment and discrimination.
- Knowledge of shoplifting apprehension and detention laws and procedures.
- Knowledge of Employee Handbook Policies and Procedures.
- Participated management style, team player, disinterested in internal politics.
- Ability and knowledge to analyze the Operating and Profit and Loss Statements in order to make better decisions that will affect future Sales and Profits.
Sales Associate
Honolulu Cookie Company
Honolulu, HI
09.2019 - 05.2021
Sales Associate
ABC Stores
Honolulu, HI
08.2015 - 09.2019
Education
Some College (No Degree) - Tourism and Hospitality Management
Batangas State University
PhilippinesSkills
- Customer Service
- Inventory management
- Employee training
- Operational efficiency
- Problem solving
- Staff development
- Time management
- Relationship building
- Organizational skills
- Sales monitoring
- Team motivation
- Sales strategies
- Customer relationship management
- Active listening
Timeline
Assistant Manager
ABC Stores
05.2021 - Current
Sales Associate
Honolulu Cookie Company
09.2019 - 05.2021
Sales Associate
ABC Stores
08.2015 - 09.2019
Some College (No Degree) - Tourism and Hospitality Management
Batangas State University