Marvin Adjei
Houston,TX
Summary
Dedicated IT Technician with expertise in desktop technical support, network troubleshooting, and software configuration. Committed to enhancing user experience and optimizing IT operations.
Medication professional with significant experience in administering and managing medications, ensuring patient safety, and maintaining accurate records. Strong focus on team collaboration, adaptability, and achieving healthcare results. Reliable and flexible, skilled in patient communication, medication dosage calculations, and compliance with healthcare regulations. Known for calm demeanor and problem-solving abilities in fast-paced environments.
Overview
4
4
years of professional experience
Work History
IT Technician
Wells Fargo
Houston, TX
03.2024 - 04.2025
- Diagnosed and resolved hardware and software issues for end-users, improving system functionality.
- Installed and configured network devices, enhancing connectivity for branch operations.
- Provided technical support to staff, streamlining troubleshooting processes and reducing downtime.
- Conducted regular maintenance on IT equipment, ensuring optimal performance and reliability.
- Assisted in implementing cybersecurity protocols, safeguarding sensitive data from breaches.
- Documented technical procedures and support solutions, creating a valuable resource for team members.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
Medication Technician
Spring Cypress Assisted Living
Houston, TX
02.2021 - 2023
- Administered medications to residents according to prescribed schedules and protocols.
- Monitored resident health conditions, reporting changes to nursing staff promptly.
- Assisted in maintaining accurate medication administration records and documentation.
- Collaborated with team members to ensure compliance with safety and regulatory standards.
- Provided support during medication management rounds, enhancing care delivery efficiency.
- Participated in training sessions for new staff on medication administration procedures.
- Implemented best practices for infection control during medication handling processes.
- Monitored medication storage area to maintain medication security and control.
Education
University of Ghana
Accra, Ghana03-2000
Skills
- Desktop technical support
- Hardware installation
- Technical support
- Software configuration
- Network troubleshooting
- Network maintenance
- IT documentation
- Data recovery
- Software deployment management
Timeline
IT Technician
Wells Fargo
03.2024 - 04.2025
Medication Technician
Spring Cypress Assisted Living
02.2021 - 2023
University of Ghana