Marvin Alvarez
Leesburg,VA
Summary
Dedicated Cashier with a proven track record in managing financial transactions, merchandising, and enhancing customer experiences. Demonstrates exceptional communication and listening skills, complemented by a strong attention to detail and a commitment to accuracy in drawer reconciliation. Recognized for reliable performance and teamwork in high-pressure retail environments. Expertise in training junior staff on effective sales strategies and customer engagement techniques.
Overview
2
2
years of professional experience
Work History
Casher
Punto Frio
Santa Cruz, Santa Cruz De La Sierra
01.2024 - 09.2025
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Welcomed customers, offering assistance to help find store items.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
Assistant Manager
Five Diamonds
Leesburg, VA
12.2024 - 02.2025
- Resolved customer inquiries and complaints requiring management-level escalation.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Reviewed completed work to verify consistency, quality, and conformance.
- Communicated regularly with customers to gain insights into their needs.
Education
High School Diploma -
Heritage High School
Leesburg, VASkills
- Drawer balancing
- Returns processing
- Product restocking
- Visual merchandising
- Cash handling
- Cash register operation
- Patience and empathy
- Money handling
- Customer service excellence
- Merchandise restocking
- Ordering and stocking
- Daily reporting
- Conflict resolution
- Online orders preparation
- Dependability and reliability
- Sales transactions
- Inventory control
- Sales expertise
- Checkout monitoring
Affiliations
- soccer player
- Trader
- Stock market investor
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Assistant Manager
Five Diamonds
12.2024 - 02.2025
Casher
Punto Frio
01.2024 - 09.2025
High School Diploma -
Heritage High School
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