Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marvin Franco

Palmdale,CA

Summary

Dynamic leader and effective team contributor with a proven track record at Vallarta Supermarket, enhancing operational efficiency and customer satisfaction. Fluent in two languages and skilled in cash management, I excel in creative problem-solving and maintaining strong composure under pressure, significantly improving business fluidity.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
Lancaster, CA
09.2024 - Current
  • Assisted in selecting items according to customer preferences.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Maintained prompt customer service by efficiently picking items to meet delivery deadlines.

Server

Olive Garden
Palmdale, CA
10.2022 - 02.2024
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Informed guests about premium menu items to boost overall sales and customer satisfaction.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Customer Service Manger

Vallarta Supermarket
Palmdale, CA
10.2020 - 10.2022
  • Managed peak rush hour operations with composure, enhancing efficiency and business fluidity.
  • Executed check cashing transactions for clients.
  • Coordinated employee schedules to maintain efficient operations.
  • Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
  • Cultivated positive customer relationships to maximize satisfaction.

Education

High School Diploma -

Palmdale High School
Palmdale, CA
06-2017

Skills

  • Creative Problem-Solving
  • Effective Team Contributor
  • Strong Composure
  • Demonstrated Leadership Experience
  • Fluent In Two Languages
  • Cash Management

Languages

English
Native/ Bilingual
Spanish
Professional

Timeline

Online Personal Shopper

Walmart
09.2024 - Current

Server

Olive Garden
10.2022 - 02.2024

Customer Service Manger

Vallarta Supermarket
10.2020 - 10.2022

High School Diploma -

Palmdale High School

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