Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Marvin Grady

Milwaukee

Summary

Motivated and tech-savvy college student pursuing a degree in Information Technology, with a strong foundation in computer systems, networking, and cybersecurity. Known for quick learning, problem-solving abilities, and a passion for using technology to improve processes. Eager to apply academic knowledge and hands-on projects in a real-world IT environment. Seeking an entry-level opportunity to grow technical skills and contribute to a forward-thinking organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Banquet Captain

Potawatomi Hotel & Casino
09.2021 - 03.2025
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.

Sales Consultant

Best Buy
08.2016 - 01.2019
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Housemen /Banquet Server

Potawatomi Hotel & Casino
10.2014 - 02.2016
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.

Education

Associate of Science - IT Network Specialist

Milwaukee Area Technical College
Milwaukee, WI
01-2027

Skills

  • Team management
  • Team member development
  • Staff leadership
  • Hardware installation
  • Technical support
  • Remote support

Certification

  • Technical Support Fundamentals, Google/Coursera - 2024
  • Introduction to Networks, CCNA - 2025

Timeline

Banquet Captain

Potawatomi Hotel & Casino
09.2021 - 03.2025

Sales Consultant

Best Buy
08.2016 - 01.2019

Housemen /Banquet Server

Potawatomi Hotel & Casino
10.2014 - 02.2016

Associate of Science - IT Network Specialist

Milwaukee Area Technical College

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