Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
Work Availability
Timeline
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Open To Work

Marvin McKenzie

Conyers,USA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Assist Mgr/ Cashier/Stocker/merchandiseLine Cook/Prep Cook/CashierFront Desk AgentLight Industrial WorkerFront Desk Receptionist

Work Type

Full Time

Location Preference

RemoteOn-Site
Location: Conyers, USA, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Summary

Achieved high levels of customer satisfaction through effective resolution of inquiries and concerns. Streamlined cash handling and inventory processes to improve operational performance. Enhanced team productivity in food service and retail by leveraging strong organizational skills.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assist Mgr/ Cashier/Stocker/merchandise

Dollar Tree
Conyers, GA
08.2020 - Current
  • Managed cash register operations, including handling cash transactions, processing returns, and providing excellent customer service
  • Efficiently processed customer transactions, including cash, credit card, and mobile payments
  • Maintained accurate cash drawer balance by reconciling sales receipts and performing regular audits
  • Provided exceptional customer service by addressing inquiries, resolving complaints, and assisting with product selection
  • Managed inventory levels by monitoring stock availability and promptly restocking merchandise as needed
  • Collaborated with team members to ensure shelves were properly stocked and organized for optimal customer experience
  • Assisted in receiving shipments, verifying contents against purchase orders, and accurately updating inventory records
  • Performed regular price checks to ensure accurate pricing of products on the sales floor
  • Effectively handled returns and exchanges following company policies to maintain customer satisfaction
  • Maintained a clean and organized checkout area, ensuring a pleasant shopping environment for customers
  • Trained new cashiers on proper procedures for processing transactions and providing excellent customer service
  • Provided support to customers with product inquiries, locating items within the store, and resolving any issues or concerns

Line Cook/Prep Cook/Cashier

Wendy's
Stone Mountain, GA
04.2022 - 02.2024
  • Prepared ingredients and assisted in food preparation for a high-volume restaurant, ensuring timely and efficient service
  • Maintained cleanliness and organization of kitchen area, following all health and safety regulations
  • Operated cash register accurately, handling cash transactions with precision
  • Provided excellent customer service by greeting customers, taking orders, and answering inquiries about menu items
  • Prepared and cooked a variety of dishes according to recipes, quality standards, and food safety guidelines
  • Collaborated with kitchen staff to coordinate food preparation activities during busy periods
  • Maintained cleanliness and organization of work area, including equipment, utensils, and storage areas
  • Followed proper portion control guidelines to minimize waste while ensuring consistent plate presentation
  • Operated cash register efficiently, accurately handling customer transactions and providing excellent customer service

Front Desk Agent

Microtel Inn & Suites
Conyers, GA
02.2017 - 06.2020
  • Greeted and checked in guests, ensuring a warm and welcoming experience upon arrival
  • Efficiently managed guest reservations, including check-ins, check-outs, and room assignments
  • Responded to guest inquiries and resolved issues promptly and professionally, maintaining high levels of customer satisfaction
  • Provided accurate information about hotel facilities, services, and local attractions to enhance the guest experience
  • Handled cash transactions for room charges, deposits, and incidentals with precision and attention to detail
  • Collaborated with housekeeping staff to ensure timely delivery of requested amenities or services to guest rooms
  • Maintained a clean and organized front desk area at all times for efficient operations
  • Managed incoming calls on a multi-line phone system, directing calls appropriately or taking messages as needed
  • Assisted in coordinating group bookings or special events by communicating effectively with event planners or organizers

Light Industrial Worker

JMA temp
Conyers, GA
02.2015 - 01.2017
  • Operated and maintained various machinery and equipment in a light industrial setting
  • Followed safety protocols and procedures to maintain a safe working environment
  • Efficiently picked and packed customer orders according to order specifications
  • Maintained a high level of accuracy in picking and packing items, ensuring correct products are shipped to customers
  • Utilized handheld scanners and computer systems to track inventory levels and update stock records
  • Collaborated with team members to meet daily production goals and ensure timely order fulfillment
  • Operated material handling equipment such as forklifts or pallet jacks to move goods within the warehouse
  • Closely inspected items for quality control before packaging, ensuring only defect-free products are sent out
  • Maintained a clean and organized work area, adhering to safety guidelines at all times
  • Packed fragile or delicate items with extra care, using appropriate packaging materials to prevent damage during transit

Front Desk Receptionist

Class Act Salon
Conyers, GA
03.2012 - 01.2015
  • Greeted clients entering the establishment and determined the nature and purpose of their visit
  • Provided information and answered questions about services offered
  • Answered phones, forwarded calls, took messages, and scheduled appointments

Host/Prep Cook

Outback Steakhouse
Conyers, GA
05.2009 - 12.2011
  • Exceeded customer expectations by providing friendly, prompt, and attentive service
  • Greeted incoming and departing guests in a welcoming manner
  • Seated guests in dining and bar areas, ensuring a smooth handoff to service staff
  • Answered phones in a prompt and professional manner and directed calls as needed

Prep Cook/Line Cook

Zaxby's
Stone Mountain, GA
02.2007 - 11.2008
  • Prepared and cooked food items, controlling the pace of food orders
  • Stocked and rotated food, seasoned and cooked food according to recipes
  • Maintained table cleanliness and distributed orders to windows

Front Desk Clerk

motel 6 hotel/Red Roof Inn&Suites
Suwanee, GA
01.2000 - 12.2006
  • Greeted, registered, and assigned rooms to guests, making and confirming reservations
  • Answered and transferred phone calls to guest rooms, posted charges for direct billing companies
  • Contacted housekeeping or maintenance staff when guests reported problems
  • Answered inquiries about hotel services, guest registration, and travel directions
  • Reviewed accounts and charges with guests during check-out
  • Set up conference rooms for events and prepared for basic food service
  • Cleaned and maintained lobby and common areas, restocking supplies
  • Advised housekeeping staff when rooms were vacated and ready for cleaning
  • Performed night audit and trained new hire trainees

Call Center Agent

Media One Cable/ AT&T
Lawrenceville, GA
03.1998 - 10.1999
  • Explained company policies and answered high volume incoming calls from customers
  • Obtained and verified customer information to assist with inquiries
  • Solved problems concerning bills and identified and escalated priority issues
  • Managed and resolved customer complaints, documenting all call information
  • Made adjustments on accounts as needed and maintained a professional attitude
  • Adapted to different attitudes and cultural backgrounds

Dispatcher

Sears Hometown & Outlet Stores
Tucker, GA
02.1996 - 08.1997
  • Maintained service technicians' daily schedules and dispatched technicians as service calls were completed
  • Received or prepared work orders and relayed information to or from crews and supervisors
  • Scheduled return trips with customers when appliances or parts were ready to be delivered
  • Maintained customer database with current information
  • Dispatched drivers and coordinated as needed

Education

High school diploma or GED - undefined

Skills

Achieved high levels of customer satisfaction through effective food service and call center interactions Enhanced operational productivity by optimizing machine operation and pallet jack usage in warehouse settings Improved cash handling accuracy and efficiency, contributing to overall financial integrity Leveraged Microsoft Office and data entry skills to support documentation and reporting Strengthened inventory control processes, ensuring compliance with safety standards in production

Certification

Driver's License

Accomplishments

  • Promoted to [Job Title] after only [timeframe] for exceptional performance.
  • Supervised team of [Number] staff members.
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Additional Information

  • Authorized to work in the US for any employer
  • Skills
  • Word Processing/Data Entry/Word Perfect (8 years)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Line Cook/Prep Cook/Cashier

Wendy's
04.2022 - 02.2024

Assist Mgr/ Cashier/Stocker/merchandise

Dollar Tree
08.2020 - Current

Front Desk Agent

Microtel Inn & Suites
02.2017 - 06.2020

Light Industrial Worker

JMA temp
02.2015 - 01.2017

Front Desk Receptionist

Class Act Salon
03.2012 - 01.2015

Host/Prep Cook

Outback Steakhouse
05.2009 - 12.2011

Prep Cook/Line Cook

Zaxby's
02.2007 - 11.2008

Front Desk Clerk

motel 6 hotel/Red Roof Inn&Suites
01.2000 - 12.2006

Call Center Agent

Media One Cable/ AT&T
03.1998 - 10.1999

Dispatcher

Sears Hometown & Outlet Stores
02.1996 - 08.1997

High school diploma or GED - undefined

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