Accomplished logistics management professional with a proven track record of enhancing delivery success rates and optimizing driver support. Expertise in service planning underpins a commitment to achieving results while upholding high safety standards. Demonstrated ability to streamline operations and improve overall efficiency within the logistics sector.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dispatcher
Lyfeline Logistics Management LLC
Bordentown, NJ
09.2021 - Current
Handled and addressed concerns related to driver performance.
Ensure all equipment is ready for use
Phones are charged, phones are labeled correctly, case and screen protector
Ensuring that all required items are in driver's bags and that drivers have everything they need to be successful
Ensure that any injured employee either does not work, or signs a Medical Refusal Form.
Manage Loadout Sheet
Assign vans
Assign routes
Manage roster
Identify and report any vehicle issues, as well as handle any OTR minor issues, such as flat tires or lockouts.
Assist with Loadout
Driver Tracking
Motivate drivers
Remove obstacles
Ensuring that drivers are delivering commercial packages
Manage rescues.
Ensure that all packages are delivered.
Communicate with OTR and Amazon management regarding route changes, missing packages, accidents, or any other OTR-related issue that needs to be reported.
Complete the end-of-shift dispatch report.
Manage on-the-road incidents.
Volunteer Firefighter
Montgomery township fire department
North Wales, PA
09.2012 - Current
Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.
Rescued fire victims and administered emergency medical aid.
Provided support during hazardous material incidents, including cleaning up spills and containing the area.
Controlled and extinguished fires using manual and power equipment.
Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
Completed field assessments of active fires and planned optimal approaches.
Answered emergency situations and assessed conditions to contain fires, assist victims, and prevent escalation.
Forestry Technician
US Forestry Service
Susanville, CA
03.2022 - 03.2023
Inspects and cleans apparatus and equipment
Performs daily and weekly maintenance of fire division buildings, grounds and equipment
Participates in frequent training sessions to maintain basic wildland firefighting skills, and also to keep up-to-date on any new technical developments in the Fire Service
Safety Officer
Chevron
Richmond, CA
09.2015 - 09.2017
Oversaw workers to prevent violations of safety protocols in oil refinery.
Served as liaison between management team and outside regulatory agencies when necessary.
Consulted with medical professionals regarding employee injuries sustained while on duty.
Developed and implemented safety policies and procedures to reduce workplace hazards.
Issued official approvals in instances of achieved or exceeded compliance standards.
Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
Followed proper protocols for reporting suspected violations to internal personnel or outside governing agencies.
Performed regular air quality tests to ensure a safe environment for workers.
Funeral Assistant
Alfonso cannon funeral home
Philadelphia, PA
09.2010 - 09.2014
Arranged floral offerings and lights around caskets.
Provided support to families during visitation hours and funeral services.
Kept abreast of current trends in the funeral industry regarding products and services.
Conducted pre-need consultations to educate clients on available funeral plans.
Prepared documents necessary for cremations according to state regulations.
Assisted funeral director in coordination of services.
Prepared memorial materials, including service programs, and signage.
Maintained confidentiality at all times respecting privacy rights of bereaved families.
Arranged funerals consistent with each family's heritage and religious beliefs.
Processed payments from customers accurately and efficiently utilizing cash registers.
Supervised funeral processions to direct cemetery parking.
Education
Associate's Degree - Business Management
Sacramento State
Sacramento
04.2015
Skills
Driver communication
Attention to detail
Geographical expertise
Incident reporting
Decision-making
Delivery support
Service planning
Navigation support
Routing orders
Work order management
Morning Stands-ups
Workflow prioritization
Call handling
Delivery procedures
Maintaining metrics
Certification
OSHA 30
Forklift Certification
OSHA 10
Driver's License
CPR, 03/01/25, Emergency procedure, performed in an effort to manually preserve intact brain function until further measures are taken to restore blood circulation and breathing in a person in cardiac arrest.