Marvin Williams

Data Entry

Philadelphia,PA

Summary

Hardworking Staffer successful experience handling Confidential Data and Data Entry as part of a dynamic team. Reliable and punctual with excellent people skills. Systematic about entering precise information to support Medical operations. Reviews and interprets information on source documents to complete accurate and smooth work. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Overview

years of professional experience

years of post-secondary education

Work History

TRC Staffing

Data Entry Work

Blue Bell , PA

2019.11 - Current

Wrote and proofread emails, memos and other types of professional correspondence.
Maintained clean and neat areas for customers and employees.
Assisted customers with finding and purchasing items.
Managed administrative tasks such as copying, filing and faxing documents.
Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
Added documents to file records and created new records to support filing needs.
Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
Enhanced data storage protocols by reorganizing over 500 medical documents after initial data entry.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Evaluated source documents to locate information needed for each data entry field.
Accurately handled data entry for 5 clients into company-based software.
Corrected data entry errors to prevent later issues such as duplication or data degradation.
Proved successful working within tight deadlines and fast-paced atmosphere.

Telephone Service Representative

Comcast

Camden , NJ

2018.11 - 2019.11

Explained technical concepts to diverse product users while maintaining pleasant disposition.
Initiated termination of customer contract upon request.
Educated customers on current promotions, upgrades or new offerings available under current plan.
Minimized escalations by identifying and addressing client needs.
Documented and detailed calls and complaints using call center's CRM database.
Provided information about available products and services, membership details, and purchase advantages.
Set up appointments with interested customers according to schedule availability.
Implemented best practices throughout service calls, increasing satisfaction surveys 15%

Education

High School Diploma -

Abington Senior High School

Abington, PA

2005.09 - 2008.06

Skills

File and records management

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Software

Microsoft Word

Microsoft Excel

Adobe Premier Pro

Adobe After Effects

Interests