Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline
Video Editing
Video Editing
CustomerServiceRepresentative
Marvin Williams

Marvin Williams

Data Entry
Philadelphia,PA

Summary

Hardworking Staffer successful experience handling Confidential Data and Data Entry as part of a dynamic team. Reliable and punctual with excellent people skills. Systematic about entering precise information to support Medical operations. Reviews and interprets information on source documents to complete accurate and smooth work. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

TRC Staffing

Data Entry Work
Blue Bell , PA
2019.11 - Current
  • Wrote and proofread emails, memos and other types of professional correspondence.
  • Maintained clean and neat areas for customers and employees.
  • Assisted customers with finding and purchasing items.
  • Managed administrative tasks such as copying, filing and faxing documents.
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Added documents to file records and created new records to support filing needs.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Enhanced data storage protocols by reorganizing over 500 medical documents after initial data entry.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Evaluated source documents to locate information needed for each data entry field.
  • Accurately handled data entry for 5 clients into company-based software.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Telephone Service Representative

Comcast
Camden , NJ
2018.11 - 2019.11
  • Explained technical concepts to diverse product users while maintaining pleasant disposition.
  • Initiated termination of customer contract upon request.
  • Educated customers on current promotions, upgrades or new offerings available under current plan.
  • Minimized escalations by identifying and addressing client needs.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Provided information about available products and services, membership details, and purchase advantages.
  • Set up appointments with interested customers according to schedule availability.
  • Implemented best practices throughout service calls, increasing satisfaction surveys 15%

Education

High School Diploma -

Abington Senior High School
Abington, PA
2005.09 - 2008.06

Skills

File and records management

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Software

Microsoft Word

Microsoft Excel

Adobe Premier Pro

Adobe After Effects

Interests

Data Entry

Video Editing

Timeline

TRC Staffing

Data Entry Work
2019.11 - Current

Telephone Service Representative

Comcast
2018.11 - 2019.11

High School Diploma -

Abington Senior High School
2005.09 - 2008.06

Video Editing

Creatively and proficiently edited and produced videos on the video sharing website YouTube for just under 10 years using Sony Vegas but primarily using Adobe Premier Pro. Link to channel: https://www.youtube.com/channel/UCf_gudEC5CIgF1kSOpsrbJQ

Video Editing

Creatively and proficiently edited and produced videos on the video sharing website YouTube for just under 10 years using Sony Vegas but primarily using Adobe Premier Pro. Link to channel: https://www.youtube.com/channel/UCf_gudEC5CIgF1kSOpsrbJQ

Marvin WilliamsData Entry