MARVIN MANNING
Fort Worth,TX
Summary
Results-oriented Certified Swing Manager experienced in scheduling, coaching, and managing restaurant employees. Well-versed in both front- and back-end areas of operations and excited to leverage skills developed many years in the field to take on growth-oriented, long-term position.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Swing Manager
Parriash Mcdonalds
Fort Worth, Texas
04.2022 - 08.2024
- Developed strategies to increase customer satisfaction and sales.
- Trained new employees on company policies and procedures.
- Monitored product quality and safety standards.
- Assisted in the hiring process by conducting interviews and reference checks.
- Ensured compliance with local health codes and safety regulations.
- Performed daily cash register reconciliations and deposits.
- Supervised floor operations during peak hours of business activity.
- Supervised teams' work to maintain consistent quality and performance levels.
- Trained new employees to perform duties.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Manager
Taco Bell
ITALTY, TEXAS
11.2018 - 03.2022
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Created and managed budgets for travel, training, and team-building activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Directed recruitment, hiring, and training of new staff members.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Ensured compliance with all applicable laws, regulations, industry standards.
Education
High School Diploma -
EASTERN HILLS
FORT WORTH05-1999
Skills
- Staff Scheduling
- POS system knowledge
- Staff Supervision
- Money Handling
- Payroll Administration
- Health and Safety Regulations
- Quality Assurance
- Employee Training
- Staff recruitment
- Food Safety
- Waste Reduction
- Quality controls
- Inventory Coordination
Certification
SERVSAFE
Timeline
Certified Swing Manager
Parriash Mcdonalds
04.2022 - 08.2024
Manager
Taco Bell
11.2018 - 03.2022
High School Diploma -
EASTERN HILLS
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