Summary
Overview
Work History
Education
Skills
Timeline
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Marvin M Craft

Lincoln University,United

Summary

Collaborative Program Analyst with 30 years of experience planning, promoting and executing large events. Innovative individual with enduring work ethic and excellent client relationship-building. Leader in operations management, finance and budget development.

Overview

31
31
years of professional experience

Work History

Lead Program Analyst

United States Government
04.2016 - 07.2024
  • Trouble-shoots and interacts with various technical and managerial representatives concerning operational and system problems. Acts as the Travel Office Oversight Representative, requiring to attend headquarters level meetings. Serves as the General Fund Enterprise Business System (GFEBS), Defense Travel System (DTS) Approving Official (AO) and the Agency Program Coordinator (APC). Responsible for approving all travel authorizations and vouchers.
  • Assists Debt Management Monitor (DMM) with routing debt inquiries. Distributes all current system and policy changes to ODTAS. Pulls monthly un-submitted voucher report for all organizations and sub-organizations serviced by the Quantico DTS Help Desk. Verifies current status and annotates action required to process voucher to completion in a timely manner.
  • Assists staff with travel order preparation and settlement vouchers when done manually or through the DTS. Corrects problems on the spot or through coordination with the Accounting Section of the Resource Management Branch and the Defense Travel Management Office Travel Assistance Center (DTMO TAC). Maintains statistical and administrative files as required. Prepares and updates SOPs on preparation and dissemination of travel orders and settlements, providing guidance as required. Prepares briefings related to the DTS program. Work is performed under frequent pressure of short deadlines. Serves as an alternate government travel card point of contact, responsible for all issues associated with application processes, issuance, restrictions, debt repayment, transfer, etc.
  • Accesses the Citi Electronic Access System (EAS) to verify GTCC account number and expiration date for DTS profiles, activate/deactivate GTCC accounts for issuance of airfare tickets when APC is unavailable, verifies outstanding balance of GTCC when assisting cardholders preparing their DTS voucher.

Senior Administrative Assistant

United States Navy
06.1993 - 06.2015
  • Categorized and securely processed sensitive documents with information of deeply personal nature or corporate sensitivity.
  • Acted as backup for other administrative assistants by providing task support and adapting to individual needs.
  • Prepared flawless emails and technical memorandums upon direction of immediate supervisor.
  • Provided administrative support to clients internally and supported needs for materials organization.
  • Coordinated successful events, including conferences, workshops, and meetings to foster industry relationships.
  • Provided exceptional customer service to internal and external clients, addressing their needs promptly and professionally.
  • Trained junior staff members on best practices in customer service, leading to improved overall team performance.
  • Created comprehensive pre-travel documentation packages, equipping travelers with essential information before departure.
  • Organized large-scale group travel arrangements, ensuring seamless logistics for both domestic and international trips.


Education

High School Diploma -

South County Technical High School
St Louis, MO
01.1991

Skills

  • Organizational Leadership
  • Effective Communication
  • Information confidentiality
  • Employee Relations
  • Staff Management
  • Executive Support
  • Training Coordination
  • Calendar Management
  • Document Control
  • Human Resources
  • Meeting Coordination
  • Travel Arrangements

Timeline

Lead Program Analyst

United States Government
04.2016 - 07.2024

Senior Administrative Assistant

United States Navy
06.1993 - 06.2015

High School Diploma -

South County Technical High School

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Marvin M Craft