Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Marwa Saeed

Alexandria,VA

Summary

Professional in retail customer service who is knowledgeable and committed. A strong team member who is friendly, positive, and has a track record of building relationships with customers. Driven to keep customers happy and make a difference in the success of the business. Focus on quality, speed, and process improvement. With a remarkable drive for building relationships, fostering alliances, and expanding businesses, this individual is articulate, energizing, and results-oriented.

Overview

3
3
years of professional experience

Work History

Cashier

Marshalls
Alexandria, VA
05.2022 - Current
  • Promptly attended to consumer inquiries, spills, and requests for assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.

Shopper

Amazon Whole Foods
Springfield, VA
10.2020 - 04.2021
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Stored perishable items in refrigerated area until customer's pickup.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Scanned each item's barcode before item's removal from shelf.
  • Tracked substitutions and informed customers of changes.
  • Verified each item matched order sheet's description.

Education

Associate of Arts - Graphic Design

Northern Virginia Community College
Annandale, VA
07.2025

High School Diploma -

West Potomac High School
Alexandria, VA
06.2020

Skills

  • Training and Development
  • Cooperative Attitude
  • Handling returns and exchanges
  • Customer Relations
  • Payment Collection
  • Customer Service
  • Active Listening
  • Credit and Cash Transactions
  • Coupon Redemption
  • Price Identification
  • Customer Order Tracking
  • Online Ordering Familiarity
  • Bagging and Packaging

Languages

Urdu
Native or Bilingual
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Cashier

Marshalls
05.2022 - Current

Shopper

Amazon Whole Foods
10.2020 - 04.2021

Associate of Arts - Graphic Design

Northern Virginia Community College

High School Diploma -

West Potomac High School
Marwa Saeed