MARY Abdulnoor
Bloomfield Hills,MI
Summary
Sales professional specializing in territory management and strategic client engagement within healthcare sectors. Expertise in educating healthcare providers and utilizing data analytics to enhance consultative sales strategies. Demonstrated success in fostering trust-based relationships and driving compliance and growth in high-value portfolios.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Pharmaceutical Sales Representative (Contracted)
Inizio Engage/ Contracted to Pfizer- Downsized
Detroit, USA
04.2026 - Current
- Managed 234 healthcare accounts to drive business growth across territory.
- Represented Pfizer's antiviral portfolio and educated providers on COVID-19 treatments.
- Promoted migraine therapies, focusing on patient identification and treatment benefits.
- Developed relationships with physicians, nurse practitioners, and healthcare office staff.
- Executed territory business plans to enhance healthcare provider engagement.
- Leveraged Tableau analytics to identify prescribing trends and prioritize accounts.
- Conducted in-person and virtual presentations while ensuring compliance with regulations.
- Collaborated with cross-functional teams to support education and market access initiatives.
President
Merchant Capital Services
Troy, USA
12.2017 - 03.2026
- Founded and scaled a payment processing startup to a $15M valuation, driving innovation in merchant services and earning industry-wide recognition.
- Secured and managed over $1M in annual payment processing volume, contributing to sustained revenue growth and financial performance optimization for clients.
- Developed and maintained strategic partnerships with major financial institutions and enterprise clients, closing high-value contracts exceeding $1M per engagement.
- Led a client acquisition strategy that expanded the customer base by 200% within three years, targeting mid-market and enterprise segments through tailored solutions and data-driven outreach.
- Built and directed a top-performing sales organization, consistently achieving 100–150% of sales quotas across multiple quarters through coaching, performance tracking, and CRM optimization.
- Conducted in-depth market analysis and leveraged CRM tools to personalize sales pitches, streamline the sales cycle, and enhance customer retention and satisfaction.
Retail Development Manager
Mkiezi Investments
Troy, USA
02.2017 - 03.2026
- Spearheaded retail development projects from site selection to store opening, collaborating with construction and legal teams to ensure on-time, cost-effective, and contract-compliant execution.
- Managed a diverse commercial real estate portfolio, overseeing lease negotiations, budgeting, billing, and performance reporting to maximize asset value and support business growth.
- Partnered with entrepreneurs to launch successful retail ventures, providing strategic guidance and tailored real estate solutions that resulted in long-term occupancy and 95% satisfaction rate.
- Conducted in-depth trade area reviews and analyzed market trends to identify optimal development opportunities, inform site planning, and support expansion strategies.
- Coordinated with legal counsel to draft, negotiate, and amend lease agreements, ensuring favorable terms and risk mitigation for new and existing retail tenants.
- Led cross-functional teams in delivering retail construction projects on schedule and within budget, optimizing operational efficiency and strengthening tenant relationships.
National Account Manager
Verizon Wireless
Southfield, USA
05.2014 - 11.2016
- Managed a $25M+ portfolio of mid-market and enterprise accounts across multiple industries, providing consulting and driving revenue growth through tailored mobile and IoT solutions.
- Surpassed sales quotas by 120% quarter-over-quarter by identifying business-critical challenges, customizing solutions, and leveraging a consultative sales approach to influence key decision-makers.
- Negotiated and closed complex multi-year contracts ranging from $50K to $500K+, directly contributing to a 25% increase in annual enterprise revenue and expanding Verizon’s market share.
- Earned national recognition as a President’s Club Award recipient, ranking among the top 10% of sales professionals company-wide for outstanding performance, client satisfaction, and revenue.
- Delivered value-added solutions such as fleet management, asset tracking, and mobile workforce optimization, achieving up to 15% operational cost savings for enterprise clients and improving overall efficiency.
- Built and maintained long-term partnerships with senior executives, procurement leads, and IT stakeholders, achieving a 95% client retention rate and solidifying Verizon’s position as a preferred enterprise provider.
- Led client onboarding, technical training, and internal enablement initiatives to drive solution adoption, enhance user experience, and reduce post-sale support escalations by 30%.
Account Coordinator
LVMH Fragrance Brands
Troy, USA
07.2002 - 06.2014
- Spearheaded in-store events and promotional activations, resulting in a 20% increase in Q1 sales, 15% in Q2, and sustained 10% quarter-over-quarter growth across key accounts.
- Built, trained, and led a team of brand ambassadors across multiple department store locations, driving consistent sales growth and ensuring alignment with brand standards and service excellence.
- Collaborated with internal stakeholders and external retail partners to ensure optimal product assortment and inventory levels at the point of sale, contributing to a 15% sales lift in key regions.
- Developed and executed store-specific initiatives based on market insights and customer behavior, leading to increased traffic and improved sales conversion.
- Mentored 170+ retail associates on product knowledge, selling techniques, and client engagement strategies, resulting in 10% team performance improvement and 12% increase in client satisfaction ratings in Q4.
- Managed regional retail event calendar and coordinated area-wide team meetings during peak sales periods to align teams on brand messaging and priorities.
Education
Bachelor of Business Administration - Marketing
Wayne State University
Skills
- Territory Management/Planning
- Regulatory Compliance
- Key Account Growth
- Customer Needs/Segmentation
- Stakeholder Engagement
- CRM/Pipeline Management
- Medical Terminology
- Competitive Market Analysis
- Data Analysis & Reporting
- Client Consultation/Education
- Contract Negotiations
- Product Knowledge Training
Certification
- Salesforce
- Pfizer Antiviral Portfolio Certification
- Pfizer Product and Disease State Training
- Nurtec ODT Product Training
- Veeva CRM Certified
- SMART 2.0 Certified
- Tableau Certified User
- HIPAA Compliance Training
- FDA Promotional Compliance Training
- Healthcare Compliance Training
- Territory Business Planning Training
- Clinical Selling and Customer Engagement Training
Community Leadership
- Committee Chair, Metro Detroit Area, Led multiple fundraising initiatives, successfully raising over $100,000 for local causes.
- Board Member, Arab American and Chaldean Council (ACC), Contributed to strategic planning and community engagement efforts, helping expand local partnerships and organizational growth.
- Co-Chair, Circle of Friends – Care House of Oakland County, Co-led donor engagement initiatives and community programming to support children and families.
Timeline
Pharmaceutical Sales Representative (Contracted)
Inizio Engage/ Contracted to Pfizer- Downsized
04.2026 - Current
President
Merchant Capital Services
12.2017 - 03.2026
Retail Development Manager
Mkiezi Investments
02.2017 - 03.2026
National Account Manager
Verizon Wireless
05.2014 - 11.2016
Account Coordinator
LVMH Fragrance Brands
07.2002 - 06.2014
Bachelor of Business Administration - Marketing
Wayne State University