Mary Anthony
Capitol Heights,MD
Summary
Administrative professional, self-motivated, and personal service within any environment committed to customer focused care and excellence in every endeavor.
Overview
14
14
years of professional experience
Work History
Customer Support Specialist
QVC, Inc.
Rocky Mount
10.2021 - 02.2022
- Receive and process returns via the internet and in-store
- Process purchased orders for all merchandise
- Collaborated with buyers and company's direct import team to resolve any conflicts
- Tell management about unsafe working conditions, damaged product, or improper procedures in the facility
- Administered company policies and procedures towards training of new team members
- Perform transportation coordination during business and after hours
- Provide support to office management.
ER Registration Clerk
MedStar Southern Hospital Center
Washington, DC
03.2013 - 06.2016
- Supported medical staff with admission, registration, billing forms
- Conducted reporting of patient new admissions with confidentiality
- Organized sensitive patient information and uploaded in MedStar system.
Dietary Aide
MedStar Southern Hospital Center
Washington, DC
11.2011 - 03.2013
- Simultaneously managed nutritional department with their day-to-day needs
- Maintained a thorough knowledge of dietary restrictions for patients.
Driver
MV Transportation/Metro Access
Washington, DC
01.2010 - 11.2011
- Assisted with the mobility of clients
- Effective dispatcher communications of timeliness.
Dietary Aide/Cashier
Halifax Regional Medical Center
Roanoke, NC
09.2007 - 04.2009
- Maintained a thorough knowledge of dietary restrictions for patient care
- Facilitated with meal preparations.
Education
Associate of Science - Medical Assisting
Sanford Brown
McLean, VA09-2012
Skills
- Outstanding interpersonal and communication skills that promote the development of trusting and enduring relationships with customers, buyers and staff
- Creative and resourceful nature, which consistently exhibits time management and sensitivity of others
- Highly talented in medical verbiage, staff process and safety protocols
Timeline
Customer Support Specialist
QVC, Inc.
10.2021 - 02.2022
ER Registration Clerk
MedStar Southern Hospital Center
03.2013 - 06.2016
Dietary Aide
MedStar Southern Hospital Center
11.2011 - 03.2013
Driver
MV Transportation/Metro Access
01.2010 - 11.2011
Dietary Aide/Cashier
Halifax Regional Medical Center
09.2007 - 04.2009
Associate of Science - Medical Assisting
Sanford Brown
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