MARY A SOBER
PRINCE GEORGE
Summary
I consistently achieved exceptional customer satisfaction ratings and earned numerous 5-star customer surveys. I have also been recognized with gold certificates for my proficiency in various business processes. These accomplishments reflect my dedication to providing outstanding service and my ability to effectively execute essential operations within the organization.
Work History
Customer Service Representative
TDB Communications
11.2024 - Current
Education
G.E.D. -
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Call center experience
- Computer proficiency
- Conflict resolution
- Complaint handling
- Professional telephone demeanor
- Call management
- Product knowledge
- Documentation
- Data collection
- Prioritization
- De-escalation techniques
- Technical support
- Quality control
- Customer education
- Assertiveness
- Research
- Reading comprehension
- Self motivated
Timeline
Customer Service Representative - TDB Communications
11.2024 - Current
Prince George Adult Education - G.E.D.,
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