Mary Barabos
Hillsborough,NH
Summary
Driven Sales Associate with proven expertise in customer service and cash handling accuracy honed at Lowes Home Improvement and Cumberland Farms. Excelled in building customer rapport and upselling, significantly enhancing store performance. Adept at teamwork and collaboration, consistently ensuring a high level of customer satisfaction.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
Sales Associate
Cumberland Farms
Hillsborough, NH
03.2024 - Current
Education
Psychology
Middlesex County College
Edison, NJDiploma - General, Business, And Psychology Class
William L Dickinson High School
Jersey City, NJ06.1982
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Goal-Oriented
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
- Cash Handling Accuracy
- POS System Operation
- Upselling
- Retail Store Operations
- Building rapport
Timeline
Sales Associate
Cumberland Farms
03.2024 - Current
Sales Associate
Lowes Home Improvment
Psychology
Middlesex County College
Diploma - General, Business, And Psychology Class
William L Dickinson High School