Summary
Overview
Work History
Education
Skills
Timeline
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MARY BECKER VELARDO

Manhattan Beach,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Store Director

Capitol
03.2019 - 09.2022
  • Oversaw staffing and training, inventory control and financial functions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reported to company C.O.O regarding store and staff issues, financial goals and sales.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Developed new store location from ground up by hiring and training efficient team.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Visual merchandising
  • Managed team of 12

Sales Associate

Lvmh, Louis Vuitton
08.2018 - 03.2019
    • Offered each customer top-notch, personal service to boost sales and customer satisfaction in high paced luxury environment.
    • Developed professional relationships with customers to increase loyalty, retention and rapport.
    • Surpassed monthly sales goals
    • Used in-store system to locate inventory and place special orders for customers.
    • Advised client base of new products and seasonal fashions to increase store sales.

Fine Jewelry Sales Associate

Irene Neuwirth
09.2017 - 02.2018
    • Contributed to team success by exceeding team sales goals by 50%
    • Cultivated relationships with new clients to increase repeat business while maintaining strong relationships with existing clientele
    • Gained extensive knowledge of gem stones and fine jewelry
    • Assisted Stylist and PR with loans for red carpet, film and print.
    • Displayed merchandise by arranging in appealing ways to boost sales.

Sales Associate

Ralph Lauren
09.2016 - 08.2017
  • Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products
  • Ensured the achievement of individual and Store goals, enhancing and developing the business
  • Exceeded personal sales goals by 30% monthly.

Wardrobe Stylist

Self employed
04.2013 - 09.2016
  • Freelance wardrobe stylist for print and film
  • Shop for all clothing, accessories and schedule fittings for talent
  • Monitor and control actual shoot.

Education

Associate of Arts -

Lyme Art Academy

Skills

  • Goal-oriented
  • Outstanding customer service
  • Strong sales
  • Exemplary work ethic
  • Professional and organized
  • Creative
  • Retail Management
  • Staff Leadership
  • Brand Awareness
  • Marketing
  • Visual Merchandising
  • Team Leadership

Timeline

Store Director

Capitol
03.2019 - 09.2022

Sales Associate

Lvmh, Louis Vuitton
08.2018 - 03.2019

Fine Jewelry Sales Associate

Irene Neuwirth
09.2017 - 02.2018

Sales Associate

Ralph Lauren
09.2016 - 08.2017

Wardrobe Stylist

Self employed
04.2013 - 09.2016

Associate of Arts -

Lyme Art Academy

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MARY BECKER VELARDO