Mary Bessent
Medical Adminstrative Assistant
Little River,SC
Summary
Detail-oriented Medical Administrative Assistant with a proven track record in delivering exceptional customer service and managing patient scheduling. Demonstrated proficiency in medical terminology and Electronic Health Records systems, contributing to enhanced patient care and operational efficiency. Recognized for accuracy and maintaining confidentiality in all aspects of document management. Career goals include further leveraging administrative expertise to improve healthcare delivery systems.
Overview
9
9
years of professional experience
Work History
Medical Administrative Assistant
Little River Medical Center
Little River, SC
05.2016 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Checked source documents against entered data to ensure accuracy.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Collected co-pays and insurance data, applying full and proper payment to patient accounts.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Entered patient demographic information into the Electronic Health Records system.
- Updated patient accounts and information daily.
- Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Education
Graduate Certificate - Medical Adminstrative Assistant
Horry-Georgetown Technical College
Conway, SC05-2015
High School Diploma -
North Myrtle Beach High
Little River, SC05-1997
Skills
- Patient demographics
- Multi-line phone systems
- Document management
- Patient scheduling
- Medical terminology proficiency
- Scheduling expert
- Interpersonal relationship building
- Patient care and confidentiality
Timeline
Medical Administrative Assistant
Little River Medical Center
05.2016 - Current
Graduate Certificate - Medical Adminstrative Assistant
Horry-Georgetown Technical College
High School Diploma -
North Myrtle Beach High
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