Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Bobbitt

San Antonio,TX

Summary

Dynamic Program Director with a proven track record at excelling in operations management, directing programs and relationship building. Successfully led cross-functional teams, achieving high client satisfaction and exceeding performance indicators. Renowned for superb troubleshooting skills and fostering a positive workplace culture, while implementing strategic plans for long-term growth.

Professional with deep understanding of partnership development. Known for strong focus on team collaboration and achieving measurable results. Skilled in relationship building, negotiation, and strategic planning. Adaptable to changing needs, consistently delivering impactful solutions.

Overview

6
6
years of professional experience

Work History

Program Director

Form Communities
07.2022 - Current
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
  • Monitored program performance to identify areas for improvement.
  • Established strong partnerships with internal and external stakeholders for collaborative problem solving.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Led change management initiatives, fostering a positive organizational culture during periods of transition.
  • Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.

Jail Outreach Peer Support Specialist

Haven For Hope
05.2021 - 07.2022
  • Communicated with individuals' family members, offering information and insight into support services available at community level.
  • Observed strict regulations and procedures regarding each individual to maintain confidentiality of personal and health information.
  • Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
  • Fostered relationships with partner agencies and other interested parties to build pipeline of supportive services.

Operations Manager/Recovery Coordinator Supervisor

New Choices Treatment Center
09.2019 - 01.2021
  • Managed 3 facilities as well as staff for each facility
  • Cultivated well trained and effective staff of sixteen employees.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Responded to events, including network outages and issues related to circuits, websites, vendors and telecoms.
  • Implemented policies and standard operating procedures for continuous improvement.

Education

Non Profit Creation

Hope Heals Coalition Under Methodist Healthcare Ministries
San Antonio, TX

Phi Theta Kappa Honor Society
San Antonio, TX
05-2026

Associate of Arts - English

San Antonio College
San Antonio, TX
05-2025

MHPS - Mental Health

Peer Academy
San Antonio
05-2021

Skills

  • Employee relations and conflict resolution
  • Performance reviews
  • Operations management
  • Partnership development
  • Stakeholder management
  • Partner proposal development
  • Training and development
  • Employee coaching and mentoring
  • Relationship building
  • Managing operations and efficiency
  • Interpersonal skills
  • Recruitment and hiring
  • Partnership Management

Timeline

Program Director

Form Communities
07.2022 - Current

Jail Outreach Peer Support Specialist

Haven For Hope
05.2021 - 07.2022

Operations Manager/Recovery Coordinator Supervisor

New Choices Treatment Center
09.2019 - 01.2021

Non Profit Creation

Hope Heals Coalition Under Methodist Healthcare Ministries

Phi Theta Kappa Honor Society

Associate of Arts - English

San Antonio College

MHPS - Mental Health

Peer Academy