Tenured Staffing Director accomplished across all levels of organizational management. Talented in developing partnerships, contract negotiations, managing personnel and developing tactical HR plans to meet strategic goals. Impeccable leadership track record with a significant background in the transportation and engineering staffing industries.
Overview
2026
2026
years of professional experience
Work History
Program Director
Best Logistics Group
Burlington NC
08.2023 - Current
Managed budgets and resources for multiple programs, ensuring optimal allocation and financial accountability.
Increased student participation by implementing diverse and interactive teaching methodologies.
Championed a positive school climate by initiating community-building events that fostered strong relationships between staff, students, and families.
Established partnerships with local organizations to create meaningful learning experiences for students outside the classroom setting.
Improved school program efficiency by streamlining administrative processes for curriculum planning and implementation.
Oversaw recruitment efforts for both faculty positions and student enrollment, maintaining high standards of excellence within the academic community..
Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
Served as a role model for ethical behavior and professionalism, instilling a sense of pride in the school community and its mission.
Mentored new educators in effective teaching strategies, contributing to improved overall staff quality and retention rates.
Coordinated staff and student activities to promote a safe and productive learning environment.
Monitored student progress and implemented intervention strategies to support student success.
Kept school in full compliance with established policies, legal requirements and student safety standards.
Director of Business Development
Belcan Engineering
Raleigh, NC
12.2022 - 06.2023
Led cross-functional teams that created impactful demand-generating programs and sales tools.
Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
Led change and transformation across business areas to deliver benefits and align company resources.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Identified revenue opportunities by collaborating with partners.
Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
Senior Human Resources Business Partner
Quality Oil Company
Winston Salem, North Carolina
03.2022 - 07.2022
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
Managed full cycle of recruiting, hiring and onboarding new employees.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Facilitated communication and coordination between employees and management to keep parties informed.
Provided resolution to complex and confidential issues.
Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Global Business Development Manager
TransForce Group
Greensboro, NC
02.2014 - 02.2022
Established and maintained highly effective relationships with clients and industry partners to drive growth.
Identified business development challenges and customer concerns for proactive resolution.
Developed short and long-term sales strategies to gain & uncover new sales opportunities and increase revenue.
Performed monthly sales forecasting and competitive year over year analysis to determine company key growth objectives
Built, trained and managed sales and operational teams
Implemented and executed sales and operational policies, experiments and standards across multiple divisions and sub-brands.
Liaised with VP’s, directors and departmental heads to align operational and sales priorities with total company direction.
National Account Manager
TransForce Group
Negotiated national sales deals between customers and agency, resulting in new deal and cultivated relationships.
Communicated between internal and external stakeholders, clients and vendors.
Prepared forecasts to gain understanding of measures needed to grow business.
Cold called, canvassed and obtained referrals to develop pipeline.
Resolved issues promptly to drive satisfaction and enhance customer service.
Attended networking events to build relationships and identify growth opportunities.
Regional Sales & Operations Manager
TransForce Inc.
Managed DOT files for compliance
Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
Reduced process gaps while supervising employees to achieve optimal productivity.
Managed all employee training initiatives.
Responsible for all employee-related issues,
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Utilized multiple marketing strategies to improve profitability.
Analyzed market trends in consumer industries to implement appropriate marketing and sales methods.
Dispatch & Recruiting Manager
TransForce
Managed schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Directed investigations to verify and resolve customer or shipper complaints.
Maintained updated and detailed records in physical and electronic database.
Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
Operations Supervisor
UPS Freight
08.2011 - 10.2013
Supervised and directed over Fifty dock employees and more than one hundred road and city drivers which included planning and setting up schedules, setting targets and monitoring performance.
Held accountable for efficient, clean and safe LTL operation
Overseen security and loss prevention procedures
Ensured safety in accordance with Company, OSHA, FMCSA and DOT guidelines
Organized all pre-employment, post-accident, and random drug testing
Ensured all warehouse personnel were properly trained and certified on equipment.
Ensured that all placards were placed and up to date
Conducted daily dock and yard reviews.
Performed all driver log review's and audit's
Overseen company log system ; keeping files current and accurate.
Prepared and implemented action plans to ensure service center achieved planned productivity, load average, cube utilization, and service targets.
Education
Certification - DOT Safety & Compliance
TransForce Group
Alexandria VA
05.2014
Certification - Drug And Alcohol Reasonable Suspicion Training
TransForce Group
Alexandria VA
06.2014
Early Childhood Education
Alamance Community College
Graham, NC
HS Diploma- Class Valedictorian -
Brittain Academy
High Point, NC
2006
Skills
Policy and procedure development
Performance Monitoring
Operational Management
Cost control and budgeting
Team building and leadership
Strategic planning and implementation
Employee Relations
Client Account Management
All aspects of employee Recruitment and Onboarding
Conflict Resolution
Excellent verbal and written communication
Teamwork and collaboration
Staff training/development
Timeline
Program Director
Best Logistics Group
08.2023 - Current
Director of Business Development
Belcan Engineering
12.2022 - 06.2023
Senior Human Resources Business Partner
Quality Oil Company
03.2022 - 07.2022
Global Business Development Manager
TransForce Group
02.2014 - 02.2022
Operations Supervisor
UPS Freight
08.2011 - 10.2013
National Account Manager
TransForce Group
Regional Sales & Operations Manager
TransForce Inc.
Dispatch & Recruiting Manager
TransForce
Certification - DOT Safety & Compliance
TransForce Group
Certification - Drug And Alcohol Reasonable Suspicion Training