Mary Boley
Parkersburg,United States
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with a demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Personal Care Assistant
Public Partnerships, PPL
07.2022 - Current
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Promoted independence with structured routines and clear communication to support clients in their daily lives.
- Facilitated client transportation to appointments, ensuring punctuality while providing emotional support during visits.
- Assisted clients with meal planning and preparation, taking into consideration dietary restrictions and preferences for optimal nutrition.
Homemaker
Self
01.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently.
- Proven ability to learn quickly and adapt to new situations.
Direct Support Professional
Linx Community Services
09.2018 - 01.2020
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
Direct Support Professional
The Mentor Network- REM
09.2016 - 11.2018
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
Customer Service Representative
Highmark Blue Cross Blue Shield
10.2014 - 05.2016
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Associate of Applied Science - Health Information Management Technology
Washington State Community College
05.2024
Expires Jul 2025 The CSM Course - CSMlearn National Career Readiness Certificate Silver - ACT IC3 Digital Literacy Certification GS6 Master (All 3 levels -
Mary Boley
Licenses & Certifications IC3 Digital Literacy Certification GS6 Level 1 - Certiport - A Pearson VUE Business CPR/AED/First Aid - Emergency Care -
and Safety Institute
High School Diploma -
Saint Marys High School
St. Marys, WV05.2014
Skills
- Microsoft Office
- Problem-Solver
- Administrative Support
- Information Technology
- Office Equipment
- Soft Skills
- Teamwork
- Support
- Interpersonal Skills
- Customer Service
- Professional Skills
- Healthcare
Additional Information
- Honors & Awards , Honor Society - HonorSociety.org Mar 2023 President's List - Washington State Community College Dec 2022 Mary Boley - page 2
Timeline
Personal Care Assistant
Public Partnerships, PPL
07.2022 - Current
Homemaker
Self
01.2020 - 07.2022
Direct Support Professional
Linx Community Services
09.2018 - 01.2020
Direct Support Professional
The Mentor Network- REM
09.2016 - 11.2018
Customer Service Representative
Highmark Blue Cross Blue Shield
10.2014 - 05.2016
Associate of Applied Science - Health Information Management Technology
Washington State Community College
Expires Jul 2025 The CSM Course - CSMlearn National Career Readiness Certificate Silver - ACT IC3 Digital Literacy Certification GS6 Master (All 3 levels -
Mary Boley
Licenses & Certifications IC3 Digital Literacy Certification GS6 Level 1 - Certiport - A Pearson VUE Business CPR/AED/First Aid - Emergency Care -
and Safety Institute
High School Diploma -
Saint Marys High School
Similar Profiles
Taniesha LundgrenTaniesha Lundgren
Caregiver at Public Partnerships, PPLCaregiver at Public Partnerships, PPL
Maria G Trujillo MedinaMaria G Trujillo Medina
Personal Support Worker at Public Partnerships, PPLPersonal Support Worker at Public Partnerships, PPL
Maria RojasMaria Rojas
Home Health Aide at Public Partnerships, PPLHome Health Aide at Public Partnerships, PPL
Chyna ShinhosterChyna Shinhoster
Adult Caregiver at Public Partnerships, PPLAdult Caregiver at Public Partnerships, PPL
Jared HosmerJared Hosmer
Military Police Officer at U.S. Army National GuardMilitary Police Officer at U.S. Army National Guard