Summary
Overview
Work History
Education
Skills
Timeline
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Mary Brooks

Leander,TX

Summary

I have been in the salon industry for over 35 years. Is time for me to move from behind the chair. I am looking for a job where I can be around great positive people and make a positive impact on others!

I am a hard-working and passionate job seeker with strong organizational skills eager to secure a position at your company!

I am ready to help your team achieve your company’s goals.

Overview

19
19
years of professional experience

Work History

Salon Owner/Operator

Mary Brooks Salon LLC
02.2020 - Current
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Learned and performed basic hair styling techniques under supervision of experienced stylists.
  • Developed knowledge of industry trends through research, enhancing service offerings and client interactions.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
  • Coached employees on best practices in hair styling, coloring techniques, and other beauty treatments for professional growth.
  • Collaborated with local businesses on cross-promotional events that enhanced community engagement.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.

Salon Owner/Operator

The Studio Beauty Boutique
07.2012 - 02.2020
  • Supported inventory management by tracking product usage and assisting in reordering supplies as needed.
  • Participated in team meetings to discuss improvements in service delivery and customer experience strategies.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Engaged with clients to understand their needs, providing personalized product recommendations based on preferences.

Salon Owner/Operator

Mary Brooks Salon LLC
08.2006 - 07.2012
  • Managed appointment scheduling using salon management software to optimize workflow and reduce wait times.
  • Maintained cleanliness and organization of workstations, contributing to a welcoming environment for clients.
  • Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced loyalty programs to incentivize repeat business from satisfied customers.
  • Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
  • Fostered a collaborative team atmosphere by regularly holding staff meetings and encouraging open communication among employees.
  • Boosted employee morale through regular performance reviews, constructive feedback, and opportunities for professional development.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reported issues to higher management with great detail.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Developed strong relationships with vendors, negotiating favorable pricing for salon products and supplies.
  • Assisted in daily salon operations, ensuring seamless service delivery and client satisfaction.

Education

Cosmetology

Aladdin Beauty College
Cleburne, TX
04.1993

Whitney. High School
Whitney, TX
05.1992

Skills

  • Industry trend awareness
  • Appointment scheduling
  • Customer service
  • Product promotion
  • Scheduling
  • Business management
  • Decision-making
  • Customer service management
  • Hiring and onboarding
  • Client account management
  • Policy development and enforcement
  • Team leadership
  • Customer relations
  • Employee relations

Timeline

Salon Owner/Operator

Mary Brooks Salon LLC
02.2020 - Current

Salon Owner/Operator

The Studio Beauty Boutique
07.2012 - 02.2020

Salon Owner/Operator

Mary Brooks Salon LLC
08.2006 - 07.2012

Cosmetology

Aladdin Beauty College

Whitney. High School

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