Melissa Gossett
High Point,NC
Summary
CPB and CPC Certified.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Coding position. Ready to help team achieve company goals.
Driven salon owner/operator with a proven track record of enhancing customer retention and boosting revenue at Studio 4022 through expert upselling and exceptional service. Skilled in hair styling techniques and employee training, I excel in maintaining high health and safety standards. My background also includes valuable experience as a dental assistant, showcasing my versatility and commitment to customer care.
Overview
32
32
years of professional experience
Work History
Salon Owner/Operator
Studio 4022
01.2012 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Salon Cosmetologist
Self Employed Services
11.1995 - 01.2012
- Stayed up-to-date on industry trends by attending professional development workshops, trade shows, and networking events.
- Boosted salon revenue by upselling additional services and products to clients during appointments.
- Offered specialized treatments such as keratin smoothing therapy and deep conditioning treatments to improve hair health and manageability.
- Managed appointment scheduling efficiently.
Attended College/Further Education
08.1993 - 11.1995
Attended Community College and Cosmetology School.
Dental Assistant
Dr. Claire Wilson
01.1993 - 06.1993
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
No Degree - Medical Billing And Coding
AAPC
Online07.2024
No Degree - Religion And Psychology
Liberty University
Lynchburg, VACosmetology Certificate - Cosmetology
Leon's Beauty School Inc
Greensboro, NC11.1995
No Degree - Medical Assisting
Guilford Technical Community College
Jamestown, NCHigh School Diploma -
Southwest Guilford High School
High Point, NCSkills
- Upselling Services
- Employee Training
- Salon Marketing
- Health and safety
- Hair styling techniques
- Industry trend awareness
- Appointment Scheduling
- Customer Service
- Inventory Control
Timeline
Salon Owner/Operator
Studio 4022
01.2012 - Current
Salon Cosmetologist
Self Employed Services
11.1995 - 01.2012
Attended College/Further Education
08.1993 - 11.1995
Dental Assistant
Dr. Claire Wilson
01.1993 - 06.1993
No Degree - Medical Billing And Coding
AAPC
No Degree - Religion And Psychology
Liberty University
Cosmetology Certificate - Cosmetology
Leon's Beauty School Inc
No Degree - Medical Assisting
Guilford Technical Community College
High School Diploma -
Southwest Guilford High School