Mary Bruce
Bad Axe
Summary
Results-driven sales professional with expertise in customer service and transaction management, consistently achieving sales targets and enhancing operational efficiency.
Overview
33
33
years of professional experience
Work History
Sales
Godwin's Furniture
Bad Axe
09.2014 - 12.2025
- Achieved personal and store sales targets through exceptional customer service and sales strategies.
- Executed bank deposits accurately while managing daily transactions.
- Facilitated customer interactions by handling inbound calls from prospects and clients.
- Oversaw store opening and closing procedures to maintain operational efficiency.
- Organized merchandise displays and supported efficient customer loadouts.
- Performed light cleaning to ensure a tidy shopping environment.
Bank Teller
Signature Bank
Bad Axe
06.2014 - 09.2014
- Processed customer transactions with accuracy and efficiency at a leading financial institution.
- Assisted clients with account inquiries, supporting banking services promptly.
- Managed cash drawer to ensure availability of funds for daily operations.
- Ensured compliance with bank policies and regulatory requirements during interactions.
- Handled large sums securely and accurately while maintaining security standards.
- Performed cash handling duties, including counting currency, coins, and checks.
- Maintained confidentiality of bank records, transactions, and customer information.
Softlines Team Leader
Kmart
Bad Axe
01.2013 - 09.2014
- Executed merchandising plans, enhancing product visibility through strategic placement and visual displays.
- Trained staff on inventory management and replenishment processes to optimize stock levels.
- Coordinated restocking of softlines products, ensuring consistent availability for customers.
- Answered store inquiries and guided customers to desired merchandise efficiently.
- Maintained organized store environment by cleaning shelves, counters, and tables regularly.
- Monitored sales promotions, return policies, and security practices to ensure compliance.
- Unboxed and restocked new merchandise in visually appealing arrangements to attract customers.
- Performed floor moves and display maintenance to keep sales areas appealing and well-organized.
Key Carrier
Kmart
Bad Axe
01.2013 - 09.2014
- Managed store closing procedures, secured daily cash, and supervised associates while executing management decisions
Customer Service Desk Associate
Kmart
Bad Axe
08.1993 - 09.2014
- Assisted customers with inquiries and product information.
- Processed transactions accurately at the register.
- Maintained cleanliness and organization of the service desk area.
- Resolved customer complaints with empathy and professionalism.
- Trained new staff on service desk procedures and policies.
- Processed Western Union transactions
- Processed money order transactions
- Overseen associates running cash registers
Unit and Pricing Manager
Kmart
Bad Axe
05.2011 - 01.2012
- Maintained accurate records of all transactions regarding price adjustments and promotions.
- Generated daily reports on price corrections to ensure data integrity.
- Priced and processed labels for promotional changes efficiently.
Office Associate
Kmart
Bad Axe
08.1993 - 01.2011
- Managed cash handling processes to ensure accurate daily financial reporting.
- Reconciled cash registers and prepared bank deposits for secure transactions.
- Trained new staff on cash handling procedures and safety protocols.
- Organized work area to uphold cleanliness and safety standards.
- Assisted in maintaining inventory of cash office supplies and equipment.
- Prepared reports summarizing daily transactions for management review.
Sales Associate
Fashion Bug
Bad Axe
04.1993 - 05.1997
- Processed transactions efficiently using point-of-sale systems.
- Maintained clean and organized sales floor displays.
- Assisted customers with product selection and inquiries.
- Greeted customers and provided exceptional customer service.
Education
High School Diploma -
Bad Axe High School
Bad Axe, MI05-1991
Vocational - Office Occupation
Huron Area Learning Center
Bad Axe, MI05-1991
Skills
- Customer service and support
- Sales strategy development
- Transaction processing
- Merchandising execution
- Cash handling expertise
- Inventory management
Timeline
Sales
Godwin's Furniture
09.2014 - 12.2025
Bank Teller
Signature Bank
06.2014 - 09.2014
Softlines Team Leader
Kmart
01.2013 - 09.2014
Key Carrier
Kmart
01.2013 - 09.2014
Unit and Pricing Manager
Kmart
05.2011 - 01.2012
Customer Service Desk Associate
Kmart
08.1993 - 09.2014
Office Associate
Kmart
08.1993 - 01.2011
Sales Associate
Fashion Bug
04.1993 - 05.1997
High School Diploma -
Bad Axe High School
Vocational - Office Occupation
Huron Area Learning Center