Kelsey Ipock
Trenton,NC
Summary
Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers.
Overview
3
3
years of professional experience
Work History
Cashier Assistant
BP Service Station
Trenton, NC
10.2022 - Current
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
- Informed customers about current promotions such as discounts on certain products or services offered by the store.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and provided assistance in locating items.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed returns and exchanges according to store policies.
- Maintained cleanliness of checkout areas and completed other general cleaning duties as assigned.
- Answered customers' questions concerning location, price and use of merchandise.
Cashier
Arbys Resturant
Wilmington, NC
02.2021 - 10.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Pamlico County High School
Bayboro, NC08-2008
Skills
- Preparing Bank Deposits
- Line Management
- Payment Processing
- Store Cleaning
- Upselling
- Drawer balancing
- Cash Handling
- Customer Service
Affiliations
Very outgoing and motivated person. Work hard and I have very high expectations for myself
Timeline
Cashier Assistant
BP Service Station
10.2022 - Current
Cashier
Arbys Resturant
02.2021 - 10.2022
High School Diploma -
Pamlico County High School
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