Mary Clancy
Plymouth,MA
Summary
Proficient in information protection and data management, with a solid background in maintaining confidentiality of sensitive client information. Committed to supporting office operations through effective telephone skills and administrative support.
Overview
20
20
years of professional experience
Work History
Receptionist
Bay Path Rehabilitation and Nursing
Duxbury, MA
07.2022 - 12.2025
- Coordinated daily administrative tasks, improving office efficiency and workflow consistency.
- Responded to inquiries via phone and in-person, providing exceptional customer service experience..
- Managed front desk operations, ensuring smooth patient check-in.
- Maintained accurate patient records using electronic health record system.
- Trained new reception staff on office procedures.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved visitor problems and complaints.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding patients and families.
- Assisted with onboarding new patients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
Litigation Legal Assistant
Nixon Peabody
New York, NY
06.2006 - 10.2018
- Drafted legal correspondence and court documents, maintaining compliance with procedural requirements and deadlines.
- Assisted attorneys in trial preparation by organizing exhibits and preparing witness outlines for effective presentations.
- Produced legal documents such as briefs, pleadings and appeals.
- Supported attorneys during trials by creating trial exhibits, preparing witness binders, and tracking essential documentation throughout proceedings.
- Drafted and reviewed legal documents such as pleadings, motions, and discovery requests to ensure accuracy.
- Maintained strict confidentiality of sensitive client information adhering to professional ethics guidelines rigorously at all times.
- Organized evidence, exhibits, motions, and subpoenas to support cases and prepare for trial.
- Contacted clients to schedule appointments and discuss progress of cases.
- Created weekly, monthly, and quarterly expense reports.
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
Education
High School Diploma -
Connecticut Institute For Paralegal Studies
Stamford, CTHigh School Diploma -
Catherine McAuley High School
Brooklyn, NY06.1968
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Mail handling
- Multi-line telephone operation
- Service-oriented mindset
- Information protection
- Office equipment operations
Timeline
Receptionist
Bay Path Rehabilitation and Nursing
07.2022 - 12.2025
Litigation Legal Assistant
Nixon Peabody
06.2006 - 10.2018
High School Diploma -
Connecticut Institute For Paralegal Studies
High School Diploma -
Catherine McAuley High School