Mary Clark

. Stay home mother took care of kids!!

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• clean and Disinfected Day surgery and o r surgery
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Handled returns or exchanges quickly and courteously, minimizing any potential negative impact on customer satisfaction levels.
• Consistently met performance metrics while adhering to quality standards set by the company.
• Managed high call volumes effectively, maintaining professionalism and providing timely assistance.
• Maintained up-to-date knowledge of industry trends and competitor offerings in order to provide informed recommendations tailored to individual customer needs.

• Provided exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Maintained a clean and organized work environment for optimal efficiency and safety.
• Participated in performance reviews and continuously sought opportunities for personal growth and professional development within the role.
• Coordinated with front office staff on guest requests and preferences related to linen services, resulting in increased client satisfaction rates.
• Reduced turnaround time by streamlining laundry processes and prioritizing tasks effectively.
• Improved customer satisfaction by providing timely and accurate laundry services.