Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Cross

Mary Cross

Orange Grove,TX

Summary

Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.

Overview

20
20
years of professional experience

Work History

Substitute Teacher, K-12

Orange Grove ISD
09.2014 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Costumer Service / Accounting/ Booking Tours and R

Summer Bay Resort /Disney World
04.2003 - 06.2013
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School/ GED -

Adult And Community Education, Hanies City FlSchools
Haines City, FL
06.2002

Skills

  • Enforcing Classroom Rules
  • Group Dynamics
  • Immersive Activities
  • Dietary Needs

Languages

English
Native or Bilingual

Timeline

Substitute Teacher, K-12

Orange Grove ISD
09.2014 - Current

Costumer Service / Accounting/ Booking Tours and R

Summer Bay Resort /Disney World
04.2003 - 06.2013

High School/ GED -

Adult And Community Education, Hanies City FlSchools

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Mary Cross