Mary E. Hobbs
Brookshire,TX
Summary
Reliable & personable sales associate. Specialize in identifying customer wants/needs & matchmaking to units accordingly. Emphasis on customer service, loyalty, satisfaction, & closing sales with consultative techniques & diligent attention to individual needs. Knowledgeable, dedicated, & dependable relationship-builder with excellent organizational strengths & superior work ethic. Understand the importance of inter-departmental team dynamic between sales, finance, service, retail, parts, & management to successfully sell & deliver a unit, building strong relationships & working side by side with those team members to do so. Experienced RV owner since 2011 & full-time RV'er since March 2017. Boating/jet-skiing experience - grew up boating, water skiing, fishing, & jet-skiing on the Neches River, Toledo Bend, Sabine Pass, & Gulf of Mexico.
Overview
3
3
years of professional experience
Work History
RV Sales Associate
Camping World Of Houston
06.2022 - Current
- June 2022 - Sold/delivered 2.5 first week on the floor
- Consistent Top 3 to 5 Salesperson Aug. '22 - Nov. '22 & Feb. '23 - Apr. '23
- May 2023 - #2 Salesperson by 1 deal (10 units delivered)
- June 2023 - #1 Salesperson by 2 deals (12 units delivered)
- July 2023 - #2 Salesperson by 0.5 deals (12 units delivered)
- August 2023 - #1 Salesperson by 3 deals (13 units delivered)
- Consistent high percentage sales/delivery ratio - 85 to 100%
Daily Operations
Houston West RV Park
03.2021 - Current
- Greet guests/engage in pleasant conversation while managing check-in/check-out process.
- Maintain organized & clean front desk area/retail store to create professional & welcoming environment for guests & other employees.
- Schedule, check-in, and check-out daily, weekly, & monthly reservations.
- Collect deposits, daily/weekly reservation fees, & monthly site rent/electric/storage fees.
- Coordinate/supervise daily operations with on-site maintenance personnel & park host.
- Resolve guest issues quickly & notify manager or owner immediately if problems escalate.
- Open/close register at beginning/end of shift, balance register, report daily deposit to owner.
Education
Bachelor of Science - Geology
Louisiana State University
Baton Rouge, LA08.1994
Skills
- Consultative Sales Approach/Customer Needs Assessments
- Expert "Matchmaker" - Excel in Finding the Perfect Unit for Each Customer's Needs/Wants
- Engaging with Diverse Customers
- Strong Communication/Interpersonal Skills
- Product Knowledge/Inventory Familiarity
- Sales Presentation - Feature/Benefit
- Building Customer Loyalty/Customer Referrals
- Exceeding Customer Expectations
- Meeting/Exceeding Sales Goals
- CRM Tracking - Hot, Warm, & Cold Calling
- Excellent Written and Verbal Communication
References
- Josh Christopher - VP of Marine Operations @ Ron Hoover RV & Marine...409-658-9301
- Lynette Butler - Manager/Supervisor @ Houston West RV Park...281-744-3188
- Lance Flessner - Owner @ Houston West RV Park...281-703-5331
- Brian Dunlap - Sales Manager @ Holiday World/Katy (previously Camping World of Houston/Katy)...865-805-2225
- Amy Fraser - Finance Manager @ Camping World of Houston/Katy...321-749-2234
- Tracy Steinke - Internal Service Advisor @ Camping World of Houston/Katy...817-360-6439
- Ray Jennings - Sales Manager @ Fun Town/Wharton (previously Camping World of Houston/Katy)...281-409-2517
- Contact information for dozens of happy campers/previous customers available upon request
Timeline
RV Sales Associate
Camping World Of Houston
06.2022 - Current
Daily Operations
Houston West RV Park
03.2021 - Current
Bachelor of Science - Geology
Louisiana State University
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