Mary Edwards
Little River
Overview
14
14
years of professional experience
Work History
General Manager
Dollar General
Mobile
07.2011 - 07.2025
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Ensured compliance with local health department regulations regarding food safety standards.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.
Education
High School Diploma -
Satsuma
Satsuma, AL06-1995
Skills
- Operational strategy
- Budget management
- Compliance assurance
- Market analysis
- Staff recruitment
- Customer relationship management
- Employee training
- Vendor negotiation
- Problem solving
- Effective communication
- Team building
- Conflict resolution
- Decision making
- Process improvement
Timeline
General Manager
Dollar General
07.2011 - 07.2025
High School Diploma -
Satsuma