Mary Edwards
Knoxville,TN
Summary
Detail-oriented professional with experience at Team Health, skilled in documentation and reporting. Proven ability to resolve discrepancies and train new personnel, demonstrating a positive attitude and strong organizational skills. Adept at managing mail and maintaining efficient filing systems, ensuring accuracy and professionalism in all tasks.
Overview
13
13
years of professional experience
Work History
Clerical Support Associate
Team Health
06.2015 - 06.2025
- Received, sorted, and distributed incoming mail.
- Identified and resolved discrepancies and errors in customer accounts.
- Trained new personnel regarding company operations, policies and services.
Commercial Janitorial Cleaner
Duncan & Son's
03.2012 - 06.2015
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Streamlined operations by developing effective cleaning routines tailored specifically for each area within the facility.
- Handled equipment, chemicals, and materials properly and with caution.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean, neat, and professional entrances.
- Emptied wastebaskets to transport trash and waste to disposal area.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Education
GED Online
Skills
- Filing systems
- Billing review
- Positive attitude
- File organization
- Organizing and categorizing
- Professional and mature
- Invoice processing
- Documentation and reporting
- Document proofreading
- Mail handling
- Filing and data archiving
- Medical records management
- Mail management
- Digital file management
- Records research
- Typing speed
Timeline
Clerical Support Associate
Team Health
06.2015 - 06.2025
Commercial Janitorial Cleaner
Duncan & Son's
03.2012 - 06.2015
GED Online
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