Summary
Overview
Work History
Education
Skills
SUMMARY OF QUALIFICATIONS
Timeline
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Mary Fraley

Mary Fraley

Lincoln,Nebraska

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Patient Accounts Representative

Nebraska Orthopaedic Center
01.2025 - 01.2026
  • Reviewed patient accounts and insurance details to ensure accuracy of orthopaedic billing records for Nebraska Orthopaedic Center.
  • Assisted patients with billing inquiries and claims questions to facilitate understanding and resolution of issues.

Billing Supervisor

ALN Medical Management
Lincoln, NE
01.2017 - 01.2025
  • Supervised team of 8, training members, delegating tasks, and monitoring performance to ensure accountability.
  • Developed processes for team and offshore partners to streamline workflows and enhance operational efficiency.
  • Collaborated with clients to address inquiries, resolve issues, and provide educational support.
  • Recognized as employee of the year for outstanding performance in 2018.

Billing Specialist

ALN Medical Management
Lincoln, NE
01.2012 - 01.2017
  • Appealed insurance determinations by interpreting policies effectively.
  • Identified denial trends and developed solutions to ensure clean claims.

Cleaning Specialist

Servicemaster PMB
Lincoln, NE
01.2008 - 01.2012
  • Performed various cleaning duties at the Department of Roads.
  • Recognized as employee of the year for outstanding performance in 2010.

Education

Bachelor of Science - Nursing

Bryan College of Health Sciences
Lincoln, NE
10-2026

Certified Nursing Assistant -

Southeast Community College
Lincoln, NE
01-2025

Bachelor of Arts - Criminal Justice

Doane University
Lincoln, NE
01-2015

Skills

  • BLS Certified
  • Patient care
  • Customer Service
  • Active listening
  • Leadership
  • Team mindset
  • Training & Development
  • Critical Thinking
  • Problem-solving
  • Detail oriented
  • Billing Documentation
  • Vital signs

SUMMARY OF QUALIFICATIONS

  • Ability to work without close supervision, to self-manage, and organize duties based on priority.
  • Excellent verbal and written communication skills.

Timeline

Patient Accounts Representative

Nebraska Orthopaedic Center
01.2025 - 01.2026

Billing Supervisor

ALN Medical Management
01.2017 - 01.2025

Billing Specialist

ALN Medical Management
01.2012 - 01.2017

Cleaning Specialist

Servicemaster PMB
01.2008 - 01.2012

Bachelor of Science - Nursing

Bryan College of Health Sciences

Certified Nursing Assistant -

Southeast Community College

Bachelor of Arts - Criminal Justice

Doane University
Mary Fraley